Congratulations on your decision to explore Omni Hotels.  We are looking for people who want to use their creativity, problem solving and leadership to improve our company.  If you fit these qualities, consider the opportunity to work for Omni Hotels.

The cornerstone of Omni’s philosophy is our six Core Values:

• Creating Memorable Experiences
• Leaders Creating Leaders
• Treating Every Associate as a Valued Member of the Family
• Responsible Financial Management
• Local Market Leadership
• Strengthening Brand Value

Our Core Values

Memorable Experiences
Our goal as associates is to create the best experience possible for our guests.  Our sensory initiatives give our guests pleasure through the five senses.  From the taste of fine cuisine in our award winning restaurants, the smell of coffee brewing in our cafés, the feel of our linens and robes and the sights and sounds of local hot spots, we give our customers an experience they won't soon forget.  But it's not just our amenities that create memorable experiences.  Whether it's lending a helping hand with directions or tracking down tickets for a show or sporting event, we thrive on our ability to outperform other hotels despite our smaller size.

Leaders Creating Leaders
Omni’s Power of One program outlines 19 key guidelines that allow our associates to act when action is needed.  Our associates are put in positions of authority from day one.  And through our management training programs, we give them more valuable skills to meet the challenges facing them each day.  Our 12 leadership competencies are in place to help managers succeed in their daily tasks.  We are helping the leaders of tomorrow develop the skills they need today. 

Treat Every Associate as a Valued Member of the Family
With over 10,000 associates nationwide, Omni Hotels is a large family, but we stay connected.  Through conferences where we award employees who have provided great service to the company, we make sure we celebrate the personal and professional lives of our associates.  And when a member of our family is experiencing difficulty, we are there for them.  The Omni Circle, our employee financial assistance program, provides help for those in need.

Responsible Financial Management
Omni Hotels takes great care of the financial success we have experienced.  Nearly all of our hotels are privately owned or managed, allowing us to implement new programs quicker than larger hotel brands, and ultimately give our guests great experiences.  Business moves quickly, and we are able to set the pace.

Local Market Leadership
Omni associates are encouraged to give their time to help improve the quality of life in their neighborhoods and communities.  Whether it’s repainting the local recreation center, volunteering at a homeless shelter or running a race for cancer awareness, Omni associates look beyond themselves to improve and enrich the lives of those in their community.  Our properties are aware of the local community need, and respond by donating bed linens, towels and food to local charities and shelters.  Many of our associates are members of local chambers of commerce and philanthropic groups and use our properties to host events to raise money for charity.

Strengthen Brand Value
Beyond our focus on growing the brand, we have also aligned ourselves with top organizations to raise our brand value.  We have partnered with Apple, Bon Appétit, McCormick and Schmick’s, Bob’s Steak and Chop House, Whole Foods Market, Kimbell Art Museum, Starbucks, Benziger Family Winery, Elizabeth Arden Red Door Spas and Dean & Deluca to offer our guests premium products and services at our properties.

Differentiating
The competitive environment is cluttered, confusing and reaching commodity status.  Omni does things that are noticeably different to create memorable experiences.  This creates brand loyalty and boosts demand so travelers actively seek an Omni Hotel for their next stay.

Executing the Basics Flawlessly
Memorable experiences require all aspects of the guest stay to be stellar.  The basics must be delivered flawlessly, from speedy check-in, a clean and ready room, timely room service and top-notch food, to friendly and helpful associates.

Associates
Omni associates have the tools to serve the guests and deliver memorable experiences.  Empowering associates to answer guests’ needs on the spot is the goal: The Power of One.  Associate training and recognition of Omni Service Champions works to ensure the Omni brand promise is consistently fulfilled.  Omni’s hiring and development practices identify leaders who truly understand and treat every associate as a valued member of the Omni family.

Distinct Properties
Each Omni Hotel has a distinct personality.  The properties reflect the local culture with an authenticity to the market.  The Boston Crème Pie, the official desert of Massachusetts, was created at the Omni Parker House.  All stone, marble and wood in the Omni Fort Worth is indigenous to Texas.  The Omni San Diego, connected to PETCO Park, offers the best viewing of the San Diego Padres.  It’s the same approach for each Omni Hotel, New York to Los Angeles, Cancun to Montreal.

Sensory Activation
At all points where guests touch the Omni brand, the senses are activated to stimulate, interest, enhance and deliver a memorable experience.  The smell and sounds in the lobbies, the candles, the eucalyptus in the showers, the Sensation Bars, the Art of Breakfast and the hibiscus on our Web site all serve to complete The Omni Experience.

By doing things differently and delivering memorable experiences, Omni is realizing results.  We are striving to improve our service every day.  If you have the desire to help us achieve our goal, come be a member of our team.

Benefits
We believe that the first step to giving special treatment to our guests starts with doing the same for our associates.  As a member of the Omni Hotels team, our associates can earn eligibility for:

• Relocation allowances
• 401(k) retirement plan
• Tuition reimbursement
• Medical, dental and life insurance coverage
• Short-term and long-term disability
• Flexible spending account
• Paid time off
• Discounted associate rates at Omni Hotels and Global Hotel Alliance hotels worldwide

Global Hotel Alliance
Omni Hotels is a member of the Global Hotel Alliance, the world's largest alliance of independent hotel groups.  Our partnership with the GHA allows associates the chance to stay at all hotels in the alliance for a special associate rate, as well as take advantage of training opportunities at partner hotels worldwide.