Step through the doorway and immerse yourself in a state of total serenity. Welcome to Mokara Spa. We offer an extensive list of spa services for both men and women, including massage therapy, facials, body treatments and more. Or try one of our signature services that combine proven techniques with the latest spa supplements to help relax the body, restore the mind and soothe the senses.
Massage Establishment #ME1530
Barber & Beauty License #719608
Spa & Salon Hours
Sunday, Monday: 10:00 a.m. – 6:00 p.m.
Wednesday - Friday: 10:00 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 8:00 p.m.
Reservations
To ensure the best selection of spa services, we highly recommend that you make your spa reservations prior to your arrival. A credit card is needed to secure the spa reservation. We have both male and female service providers, and you will be scheduled with either unless you state your preference.
Cancellations and Changes
We value your business and appreciate your cooperation with our cancellation guidelines. If you must cancel or change your spa reservation, please notify us at least 24-hours prior to your scheduled appointment time to avoid a cancellation charge. Cancellations made with less than a 24-hour notice will be charged full value of the service. No-shows will be charged in full. Any service changes requested with less than a 24-hour notice will be charged for the full service.
Arrival and Check-in
Please arrive at least 30 minutes prior to your spa service. If you are a guest of the hotel, we encourage you to leave valuables and personal belongings in the security of your guest room. Please bear in mind that arriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time, so that the next guest will not be delayed. The full value of your treatment will be charged.
Service Charge
For your convenience, a 20% service charge will be added to the original cost of each service you receive. The service charge will be distributed to the spa staff that assisted you during your visit. Additional gratuities may be provided at your discretion.
Special Considerations
Guests who have high blood pressure or heart conditions, or any other medical complications, are advised to consult with their physicians prior to reserving any spa appointments. Please make your service provider aware of any medical condition. Expectant mothers may be restricted to specific types of treatment or receive modified treatments, depending on their stage of pregnancy. Men having facials should shave no less than two hours prior to their facial for ultimate comfort.
Spa Etiquette
For the optimal spa experience for all of our guests, we respectfully ask that you leave cell phones turned off while in the spa. The Relaxation Lounge is a spa tone only zone; please be considerate of other guests who are napping or relaxing before or after treatments.
Spa Boutique and Gifting Service
To continue your treatment benefits, a comprehensive offering of home care products, including those recommended by your therapist, are available in the Mokara Spa Boutique. We also have developed a fine selection of gift items so you can spoil yourself and loved ones back home. Mokara gift bags are available to be delivered to your room. If you are unable to carry your purchase in your luggage, we can arrange for it to be sent via courier to your desired destination upon your request.
Give the Gift of Relaxation
Our Mokara Spa gift card is a thoughtful present for every occasion. Choose from any of our treatments and services to gift the opportunity of experiencing truly memorable relaxation and rejuvenation.
Massage Establishment #ME1530
Barber & Beauty License #719608