Omni Rancho Las Palmas Resort & Spa
41000 BOB HOPE DRIVE
RANCHO MIRAGE, CALIFORNIA 92270

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Palm Springs Resort Policies

Important information to know

Omni Rancho guest room fireplace in living room

CHECK-IN/CHECK-OUT TIMES

Check-in time: 4:00 p.m / Check-out time: 11:00 a.m.

ROOM RATE INFO

If staying multiple nights, the room rate reflects your nightly room rates averaged over the length of your stay. There is a $35 charge for guaranteed connecting rooms per stay booked.

DAILY RESORT CHARGE

A $28 daily resort charge will be added each night. The daily resort charge includes toll-free, credit card and local calling, entrance to our fitness center, in-room high-speed Internet access, in-room coffee and tea, overnight self-parking, access to Splashtopia for registered resort guests and daily newspaper available at Front Desk. The room rate and daily resort charge are subject to a 13.15 percent occupancy tax (subject to change).

OCCUPANCY TAX

The room rate and daily resort charge are subject to a 13.15 percent occupancy tax and assessments (subject to change).

CANCELLATION POLICY

Cancellations within 72 hours will be charged one night's room rate and tax. Should you need to change or cancel your reservation, please have your confirmation number or the credit card number used to reserve the room available for the agent. Seven (7) days are required for cancellations during the holidays. Cancellation policy subject to change based on package selected and/or holiday periods.

EARLY CHECK-IN

Check-in begins at 4:00 p.m. If you arrive prior to 4:00 p.m., we request that you check your luggage with the Bell Desk and enjoy our restaurants until your room becomes available. Pool access is available at 2:00 p.m.

EARLY DEPARTURE

There is a $75 fee prior to your scheduled departure date. If booked with a minimum night requirement or as a holiday package, you will be charged the full length of your reservation.

PET POLICY

Rancho Las Palmas is pet friendly in specific buildings. Pets must be less than 50 pounds and a $100 charge per pet, per stay will be applied. Pet-friendly amenity included.

SMOKING POLICY

All guestrooms are non-smoking.

WELLNESS POLICY

Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

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