We recommend reserving your Spa and Salon services at least one week prior to your visit for the widest selection of treatments and appointment times. Please allow additional notice when booking for holidays and weekends. Spa and Salon treatments may be guaranteed with a credit card. Cancellation Policy If you must cancel or reschedule your Spa or Salon service, please let us know four hours ahead of time to avoid being charged for a scheduled treatment. Groups of 10 or more booking services in the Spa require a two-week guarantee. The Spa strictly adheres to our cancellation policy. Service Gratuity Charge An 18% service charge will be automatically added to your Spa and Salon treatment prices. Gift Certificates May we suggest our gift certificates as an ideal gift year-round for any special occasion? Telephone and mail orders are available.