Updated Policies & Services

For COVID-19
We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

State of New Hampshire Emergency Orders
Pursuant to the Governor of New Hampshire’s Emergency Order 27, all registered guests must attest that they are exhibiting no symptoms of COVID-19.

Additionally, registered guests checking in must provide either a New England driver’s license (Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island) or a signed document from the guest(s) attesting that all the person(s) staying at the lodging facility who are not residents of a New England state have quarantined at a home for at least 14 days before arriving in New Hampshire, only going out for essential items and when outside of the home maintaining social distancing and wearing face masks when within less than 6 feet of another person during this 14 day “quarantine”.

Those who wish to receive Spa services must also complete a health questionnaire prior to entering The Spa, including whether they have traveled in the past 14 days either: i. Internationally (outside the U.S.), ii. By cruise ship, or iii. Domestically (within the U.S.) outside of NH, VT, or ME on public transportation (e.g., bus, train, plane, etc.). For the safety of our guests, we strongly recommend that our guests wear a face mask while inside our hotel and anywhere safe social distancing is not possible.

Pursuant to the Governor of New Hampshire’s Emergency Order 74 and for the safety of our guests and associates, all persons over the age of 5 within the State of New Hampshire shall wear a mask or cloth face covering over their noses and mouths any time they are in public spaces, indoors or outdoors, where they are unable to or do not consistently maintain a physical distance of at least six feet from persons outside their own households.

Guest Services
The guest arrival journey will provide a limited touch check-in process; touchless check-in coming soon.
Parking & Transportation
Our new “Omni Safe & Clean” initiative encourages self-parking;
Omni Mount Washington Resort is not offering valet or shuttle services at this time.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Dining



Stickney's Restaurant

Lunch: 11:30am - 2:00pm
Dinner*: 5:30pm - 9:00pm
Dine-in and takeout service is available.
For reservations please call 603-278-8864 or visit OpenTable.com.
Book Now
*Reservations are required for dine-in dinner.

Morsels Coffee Shop
7:00am - 12:00pm
Coffee shop and grab & go service is available


Main Dining Room
Breakfast Mon - Fri: 7:00am - 10:00am
Breakfast Sat - Sun: 7:00am - 11:00am
Dinner* Thurs - Sun: 5:30pm - 9:00pm
For reservations please call 603-278-8864 or visit OpenTable.com.
Book Now
*Reservations are required for dine-in dinner. 


Rosebrook Bar
Drinks and lite fare served daily.
Mon - Fri: 3:00pm - 9:00pm
Sat - Sun: 12:00pm - 9:00pm


AT BRETTON WOODS NORDIC CENTER:
The Grille: Closed for the season


AT BRETTON WOODS SKI AREA:
Switchback Grille

Daily, 11:00am - 2:30pm

Lucy Crawford's Food Court
Daily: 8:30am - 3:30pm

Slopeside Pub
Daily, 11:00am - 4:00pm

Peaks Coffee Shop
Daily: 9:00am - 2:30pm

Crystal Hills
Daily, 11:00am - 2:30pm


The Following Dining Outlets are Temporarily Closed:
Cabana Bar
The Cave
In-Room Dining
Bretton Arms Dining Room
Fabyan’s Station Restaurant 
Latitude 44° Restaurant
Princess Room
The Veranda at Rosebrook Bar


Pool
Indoor Pool: 7:00 a.m. - 9:00 p.m. with Social Distancing restrictions
Outdoor Pool: 7:00 a.m. - 9:00 p.m. with Social Distancing restrictions
Spa
Thurs - Tues: 10:00am - 5:30pm
Sun: 9:00am - 4:30pm
Wed: Closed

Open with limited services per the State of New Hampshire Regulations; please call 603-278-4286 for reservations.

Those who wish to receive Spa services must also complete a heath questionnaire prior to entering The Spa, including whether
they have traveled in the past 14 days either: i. Internationally (outside the US), ii. By cruise ship or iii. Domestically (within the
US) outside of NH, VT or ME on public transportation (e.g., bus, train, plane, etc.).

Fitness Center
6:00 a.m. - 9:00 p.m. with Social Distancing restrictions
Ski
Hours May Differ Over Holiday Periods
Online Ticket Purchase Required; 72 hour advanced purchase required for Private Lessons; 48 hour advanced purchase required for Equipment Rentals; reserve all at brettonwoods.com
Alpine Skiing: Daily, Daily,9am- 4pm
Nordic Skiing: Closed for the season
Golf
Closed for the season
Tennis
Closed for the season
Horseback Riding & Carriage Rides
Carriage/Sleigh Rides Open Daily: Call for hours
Reservations are required, please call 603-278-3388
Scenic Gondola Rides
Daily: 9am - 1pm
Online Ticket Purchase Required at brettonwoods.com
Canopy Tours
Temporarily Closed
Bike Riding
Closed for the season
Snow Tubing
Closed for the season
Disc Golf
Closed for the season
Fly Fishing
Temporarily Closed
Adventure Center
Closed for the Season
Arcade & Game Room
Open daily, 24 hours
Omni Kid's Program
Temporarily Closed
On-Site Shopping
Hours May Differ Over Holiday Periods
Cabot's
Sun.-Thurs., 9am-5pm; Fri.-Sat., 9am-8pm

Critter's
Fri - Sat: 9:00am - 5:00pm
Sun: 9:00am - 2:00 pm
Mon - Thurs: Closed

Sterling Works
Fri - Sat: 9:00am - 5:00pm
Sun: 9:00am - 2:00 pm
Mon - Thurs: Closed

AT BRETTON WOODS SKI AREA:
TreeTop Alpine
Daily, 8:30am - 4:00pm

AT BRETTON WOODS NORDIC CENTER:
TreeTop Nordic
Closed for the season
U.S. Post Office
Monday - Friday:
9:00 a.m. - 1:00 p.m.
1:30 p.m. - 3:30 p.m.
Saturday:
9:00 a.m. - 11:30 p.m.
Business Center
Temporarily closed per State of NH Regulations
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.