Updated Policies & Services

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our hotel for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the COVID response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

New cleaning and policies put in place include the following and are tentative to change:

 

Virginia Executive Order
Learn More

Employees and patrons must maintain at least six feet of physical distancing between individuals who are not family members.
All employees and patrons over the age of five must wear a mask over their nose and mouth, except while eating or drinking.
No alcoholic beverage shall be sold, consumed, or possessed on premises between 12:00 a.m.-5:00 a.m. in any restaurant.
All public and private in-person gatherings of more than 50 individuals indoors and 100 individuals outdoors are prohibited. 

Parking & Transportation
Our new “Omni Safe & Clean” initiative will provide self-parking. As such, valet services are not currently offered.
Housekeeping
Partnered with Ecolab to provide "Omni Safe & Clean" housekeeping and public areas protocols.
Dining
The Pointe:
Breakfast
Monday - Friday | 6:30 a.m. - 11:00 a.m.
Saturday and Sunday | 6:30 a.m. - 11:30 a.m.

All-day Dining
Sunday - Thursday | 11:30 a.m. - 9:00 p.m.
Friday - Saturday | 11:30 a.m. - 10:00 p.m.

The Pointe Bar:
Sunday - Thursday | 11:30 a.m. - 9:00 p.m.
Friday - Saturday | 11:30 a.m. - 11:30 p.m.

 

Pool
Open by reservation only (Sauna and hot tub are currently closed due to state regulations)
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.