Omni Dallas Hotel at Park West
1590 LBJ Freeway
Dallas, Texas 75234

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Hotel Policies

Important information for our guests

Park West Executive King Guestroom


Check-in: 3:00 p.m./Check-out: 12:00 p.m.

Must be 21+ to book a guest room. Photo ID is required at check-in.


There will be an early departure charge of one night's room rate and tax should you check out prior to the scheduled departure date.


Guests paying with cash must pay at check-in for the full stay's room charge and tax, plus a $50 per day deposit for incidentals. Two forms of ID are required.


The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $50.00 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account. If you are paying by cash, full payment is due at time of check-in, including a $50 per day deposit for incidentals.


Personal checks are accepted.


If you would like to pay for another guest’s room, please contact the hotel at (972) 869-4300.


There is no charge if you check out by noon on the new day of departure. If you check out after noon but before 5:00 p.m., you may be charged up to $50. If you check out after 5:00 p.m., the hotel may charge up to one full night.


Guest rooms at Omni Dallas Hotel at Park West are non-smoking. Guests who smoke in a non-smoking room may be charged a fee.


Omni Dallas Hotel at Park West is a pet-friendly hotel. Guests must have a valid credit card on their reservation. The weight of the pet is not to exceed 25 lbs. A non-refundable cleaning fee of $50 will be charged per stay, per room (not per pet). One pet is allowed per guest room. If guest plans to have two or more animals in the room, he or she must contact the hotel directly to discuss. Dogs and cats only are allowed. Extreme or wild animals are not authorized (snakes, birds, pit bulls, etc.). In the event a dog begins to bark or is the cause of guest complaints, the guest will be asked to remove the pet. The pet must be placed in a carrier when housekeeping, mini-bar staff or engineering enters the room. The guest will be required to sign a document accepting complete financial responsibility for any damage caused by the pet. Guide dogs for the blind or otherwise disabled are exempt from the pet policy; there is no weight limit or pet fee.


To ensure the comfort and enjoyment of all our guests, the hotel enforces a Good Night’s Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check in. If a disturbance is created as a result of a party or noise from a guest room all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel.


Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.


Omni Hotels reserves the right to not allow the open carry of handguns or other weapons on the hotel premises.

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at Omni Dallas Hotel at Park West

Park West Wine Bar

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Free WiFi with Loyalty Program

Enjoy complimentary perks and privileges as a member of the Select Guest® Loyalty Program.

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