We Have Missed You

We are excited to welcome you back to your hotels and resorts when you are ready and are committed to the health and safety of our guests and associates. At various times there may be changes in hours or service protocols related to our valet, housekeeping, dining and other facilities on property. We appreciate your patience and understanding during this time and to help you plan accordingly, below is what you can expect during your stay with us:

State Ordinances
Visit https://open.texas.gov/ to view the current guidance related to COVID-19.
Omni's Safe & Clean Program
Learn more about this program and how we are keeping guests and associates safe.
Learn More 
Cancellation Policy
For information on our cancellation policies, review the rate rules and details when shopping packages and rates online.
Every guest room is thoroughly cleaned and disinfected prior to your arrival.
During your stay, we will not provide housekeeping automatically every day.
If you wish to receive daily housekeeping refresh service, please let our team know.
Guests can still request items such as pillows, towels, blankets, plastic/paper cups, bathroom amenities, etc. 
Guest Services
The guest arrival journey will provide a limited touch check-in process.
Laundry Services are available via a 3rd party that returns laundry 24 hours later. 
Omni Frisco offers overnight valet parking available for guests for $25 per day
with in/out privileges.  
Neighborhood Services Restaurant:
Dine-In Available
Sunday: 7:00 a.m. – 11:00 a.m. (and open for Cowboy’s home games)
Monday: Closed (open for Cowboy’s home games)
Tuesday–Thursday 4:00 p.m. - 10:00 p.m.
Friday: 4:00 p.m. – 10:-00 p.m.
Saturday: 7:00 a.m. – 2:00 p.m. & 4:00 p.m. – 10:00 p.m.
Kitchen closes 10:00 p.m. Fri, Sat and 9:00 p.m. Tue-Thur
Lobby bar:
Daily: 6:00 a.m. – 11:00 p.m.
The kitchen hours are:
Mon-Thurs: 7:00 a.m. - 10:00 a.m. & Then 11:00 a.m. - 9:00 p.m.
Fri: 7:00 a.m. - 10:00 a.m. & Then 11:00 a.m. - 10:00 p.m.
Sat: 7:00 a.m. - 10:00 p.m. 
Sun: 7:00 a.m. - 9:00 p.m.
The Edge Waterside Lounge:
Closed for the season

In Room Dining
Saturday: 7:00 a.m. – 11:00 a.m. & 4:00 p.m. – 10:00 p.m.
Sunday: 7:00 a.m. – 11:00 a.m.
Wed & Thur: 7:00 a.m. – 11:00 a.m. & 4:00 p.m. – 10:00 p.m.
Friday: 7:00 a.m. – 11:00 a.m. & 4:00 p.m. – 10:00 p.m.

Pool and Deck
Daily: 6:00 a.m. - 10:00 p.m.
Fitness Center
24 Hours