Updated Hours & Amenities


We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

 

New cleaning and policies put in place include the following and are tentative to change:

Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
https://www.omnihotels.com/omni-safe-and-clean.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Dining
Due to COVID-19, Hotel restaurant hours can vary based on business demand.
Please contact hotel for any COVID-19 restaurant availability and restrictions.

Heine Brothers:
Daily:
Open Mornings starting at 7:00 a.m.
 
Con Huevos:
Closed until 2021

Bob’s Steak & Chop House:
Wednesday - Saturday:
5:00 p.m. - 10:00 p.m.

Pin + Proof:
Wednesday - Saturday: 4:00 p.m. - 12:00 a.m.

Falls City Market:
Hot breakfast served (egg scramble and hot breakfast burritos)
7:00 a.m. - 12:00 p.m. on Saturday and Sunday

Due to Kentucky state law, all food & beverage service must stop by 10:00 p.m. daily
All guests must depart all restaurants by 11:00 p.m.
Pool / Fitness Center
Pool:

The Pool is now closed through Spring 2021
Water Company Pool:
Open on weekends:
Friday: 10:00 a.m. – 7:00 p.m.
Saturday: 10:00 a.m. – 7:00 p.m.
Sunday: 9:00 a.m. – 2:00 p.m.

Water Company Pool Limited Drink Service:
Saturday: 11:00 a.m. – 5:00p.m.

**Due to Kentucky social distancing requirements we have modified pool access and capacity.

More access will be allowed on a first come first serve basis based on reservations and total allowed
pool occupancy.

We ask that at the conclusion of your seating time, you promptly vacate the pool deck so we
can prepare your seating area for the next guest.
No glass, coolers, or outside food are allowed in the pool area
Cabana rentals are available for the entire day by calling 502.313.6664


Fitness Center:

24 hour access with key card and proper social distancing as marked on the equipment.
33% capacity only.
Spa
Open by appointment on Wednesday through Sunday
9:00 a.m. – 6:00 p.m. (last appointment at 5:00 p.m. daily)
Reservations for Body treatments strongly recommended. If available, Spa will take a limited number of walk-in’s.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.