We Have Missed You


We are excited to welcome you back to your hotels and resorts when you are ready and are committed to the health and safety of our guests and associates. At various times there may be changes in hours or service protocols related to our valet, housekeeping, dining and other facilities on property. We appreciate your patience and understanding during this time and to help you plan accordingly, below is what you can expect during your stay with us:

Omni's Safe & Clean Program
Learn more about this program and how we are keeping guests and associates safe.
Learn More 
Cancellation Policy
For information on our cancellation policies, review the rate rules and details when shopping packages and rates online.
Housekeeping
Every guest room is thoroughly cleaned and disinfected prior to your arrival.
During your stay, we will not provide housekeeping automatically every day.
If you wish to receive daily housekeeping refresh service, please let our team know.
Guests can still request items such as pillows, towels, blankets, plastic/paper cups, bathroom amenities, etc.
Guest Services
The guest arrival journey will provide a limited touch check-in process.
Dining
Starbucks:
7:00 a.m. - 2:00 p.m. daily
Dine-in or to go

Trevi's Lounge:
Breakfast buffet: Friday - Sunday 7:00 a.m. - 11:00 a.m.
Dinner: Tuesday – Saturday 5:00 p.m. – 10:00 p.m.
Beverage service Friday & Saturday 5:00 p.m. - 1:00 a.m.

Temporarily Closed:
Trevi's Grille, Trevi's Market, In-Room Dining
Pool / Fitness Center
Pool and sundeck amenities are available to registered guests only.
Pool area is for individual swimming and exercise only, parties are not permitted in this area.
Please contact our Sales and Catering office for available event spaces at 804-344-7241.

The Pool is open from 6:30 a.m. - 9:00 p.m. daily.

The Fitness Center is open 24 hours a day.
Business Center
Open 24 hours with guest key access. Located on the 2nd floor adjacent to guest elevators. 

 

 

 

 

 

 

 

 

 

 

 

 

Valet Parking
Sunday - Thursday: 7:00 a.m. - 11:00 p.m.
Friday & Saturday: 7:00 a.m. - 1:00 a.m. 
Rates:
0-4 hours - $16 
4+ hours or overnight - $30 + tax

Overnight self-parking in the James Center (no in/out privileges): $25 

**Shuttle service is suspended indefinitely**