We Have Missed You

We are excited to welcome you back to your hotels and resorts when you are ready and are committed to the health and safety of our guests and associates. At various times there may be changes in hours or service protocols related to our valet, housekeeping, dining and other facilities on property. We appreciate your patience and understanding during this time and to help you plan accordingly, below is what you can expect during your stay with us:

State Ordinances
Visit https://open.texas.gov/ to view the current guidance related to COVID-19.
Omni's Safe & Clean Program
Learn more about this program and how we are keeping guests and associates safe.
Learn More 
Cancellation Policy
For information on our cancellation policies, review the rate rules and details when shopping packages and rates online.
Every guest room is thoroughly cleaned and disinfected prior to your arrival.
During your stay, we will not provide housekeeping automatically every day.
If you wish to receive daily housekeeping refresh service, please let our team know.
Guests can still request items such as pillows, towels, blankets, plastic/paper cups, bathroom amenities, etc.
Guest Services
The guest arrival journey will provide a limited touch check-in process.

Breakfast: 7:00 a.m. - 11:30 a.m.
Lunch: 12:00 p.m. - 3:00 p.m.
Sundowner: 3:00 p.m. - 4:30 p.m.
Dinner: 5:00 p.m. - 10:00 p.m.
For reservations call 210-396-5817, www.opentable.com (for parties 5 or less).
Rooftop Café:
11:00 a.m. - 6:00 p.m. Friday - Sunday
In-Room Dining:
Breakfast: 7:00 a.m. – 10:30 a.m.
Dinner: 5:00 p.m. – 9:00 p.m. 
Pool / Fitness Center
The Fitness Center is open 24 hours
The Pool is open 7:00 a.m. - 10:00 p.m. daily

Our rooftop pool will be temporarily closed on Monday, January 24, 2022 for renovations. 
Access to the rooftop pool will return on Friday, February 4, 2022.
Spa Amenities: 8:00 a.m. – 7:00 p.m.
Treatment Hours: 10:00 a.m. – 6:00 p.m.

Hot tubs will now be opening on January 24, 2022

Book your appointment today by calling (210) 396-5840.