Updated Policies & Services

For COVID-19

We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

New cleaning and policies put in place include the following and are tentative to change:

To stay informed of the most current COVID-19 measures for the state of California, please visit:
https://covid19.ca.gov/

Parking & Transportation
Our new “Omni Safe & Clean” initiative encourages self-parking, however Omni San Diego Hotel is offering valet on the weekends.
Housekeeping
Partnered with Ecolab to provide "Omni Safe & Clean" housekeeping and public areas protocols.
Dining
Zumbido:
7:00 a.m. - 1:00 p.m. for Breakfast on Saturday & Sunday only.
Coffee, health snacks, sweets, beer and wine

Zumbido at the Pool:
Friday: 4:00 p.m. - 9:00 p.m.
Saturday: 11:00 a.m. - 9:00 p.m.
Pool
The pool is open daily from 5:00 a.m. - 8:00 p.m. at 50% capacity for registered hotel guests only.
The Jacuzzi is temporarily closed until further notice
 

Fitness Center
Open by reservation only. Please inquire with the front desk to reserve a time slot.
 
Spa
Currently closed due to COVID-19 restrictions
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.