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Real People. Real Experiences.

We like to think that once you experience Omni hospitality, you’ll be an Omni guest for life. But we know we’re a little biased… so take it from the people who know best—seriously—most of them have stayed with us over 30 nights.

Photo by: @lorna_ryan_

“I enjoy knowing that when I stay at an Omni, I’m going to receive a top-notch experience,” said Chris G. of Dallas, a Platinum Level member, “high quality hotels, consistent customer service, reasonable and reliable rewards.”

“I can carve out work-life balance easily [at Omni]. Great premium internet service, morning coffee and a place to do work, yet a location that I can steal away from for a few hours for family time and fun,” said Brad K. from Austin, a Black Level member, “and I can’t forget you actually get rewarded to stay, so that too is a nice incentive.”

On a stay in San Diego, Brad enjoyed a bucket of beer and salty snacks on his birthday personally delivered by the Loyalty Ambassador. “She knows me quite well, and knows I like craft beer based on our awesome connection and her engagement,” said Brad.

Photo by: @basicfranny

“You can’t force or train that type of service and support, so add that to my list to why I come to Omni,” said Brad, “I love the way I am treated. I can count on Omni giving me a good experience with people that are willing to help when something is not right.”

“For me, it is room upgrades (particular in NYC where space is at a premium) and late check-in and check-out since my travel schedule is often so volatile.” – Evan W., Black Level member

“Predictability – familiar faces, rooms and amenities. [Omni is] not a mega brand where you are one of many.” – Michael H., Black Level member

Photos by: @coymd1

“You know we love Omni Hotels. At Black Member Status, we are gifted what’s called ‘Local Experiences’ that Omni will send us on as a ‘Thank You’ for our loyalty. Yesterday, we had an amazing 4-hour experience with Toronto Food Tours, led by Chef Scott Savoie, who is a force of nature as both a culinarian & historical guide. For any of our peeps who visit Toronto – make sure our tour or any tour by Chef Scott is on your itinerary. You will absolutely love it!” – Coy F., Black Level member

Photo by: @carriearoundtheworld

As a Select Guest member, you receive the service of a Loyalty Ambassador starting on your first stay. Our loyalty ambassadors do everything from making sure your room preferences are just how you like them, to surprise & delighting you when it matters most.

“Thank you to Loyalty Ambassador Tyler for the lovely surprise in our room last night. Another reason we always love this hotel! #itsthelittlethingsthatmatter” – Carrie A.

Photo by: @dineanddishwithdawn

“To say that the @OmniNashville has given me a warm welcome as their emcee for the @NashvilleEdit Women’s Edit Awards would be a gross understatement. From the champagne and chocolate covered strawberries (my FAVE!!) awaiting me upon my arrival to the Executive King corner suite they are hosting me in, I feel like Cinderella. As a girl who was a struggling singer here in Nashville only 11 years ago – working in a high-end beauty store to make ends meet – this couldn’t seem like a more full-circle moment. And, it’s also a rare opportunity to really take inventory and see how far I’ve come, where I’ve been, and, ohhhhh where I’m going…. One hint? I can promise it’s gonna be delicious!” – Dawn M.

Omni Select Guest® members see value in their membership from the above-and-beyond personal touches they receive during every stay. Whether you’re a road warrior or a family vacationer, benefits like earning Free Nights, WiFi, daily beverage, express check-in and check-out are just the beginning. Experience for yourself everything your Select Guest membership can do for you, and make your next stay feel like a home-away-from-home with familiar faces that remember your name and more. Join now and become a part of the Omni family.