Travel Advisor Information

Amelia Island Plantation resort pool

Expect the very best for your clients

At Omni Hotels & Resorts, we value our relationships with travel agents all over the world. If you should need assistance, please contact You can be assured that Omni Hotels maintains rate integrity throughout our system and pays commissions regularly. Also, please be sure to see our FAM Rates and learn how to access Omni Hotels & Resorts' index pages on the GDS.

Travel Agents:

Get commissions on qualifying rates booked on

Simply enter your IATA number into the “Travel Agent Number” field on our web site’s booking screen and you will receive commissions for each qualifying rate you book on If you have questions regarding commissions, please call 1-800 TA4-OMNNI or email

If you are tracing a commission payment for a past-date transient guest stay, please email For questions regarding group commission payments, please speak to the Omni Sales or Convention Services professionals who assisted you with your program.

*A valid IATA or ARC number is required to receive transient commission payments. All transient commission payments are processed and issued by Onyx CenterSourceTM on behalf of Omni Hotels & Resorts within 30 days of check-out. Onyx member agencies will be paid via ACH. Non-member agencies will be paid by check in US currency.

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