Select Guest® is Omni’s loyalty program. We’re committed to making every stay a memorable one, which is why we give you immediate benefits as soon as you become a Select Guest. You’ll earn rewards for every night you stay with us, as well as every time you dine at one of our restaurants, play a round of golf, spend a relaxing day at the spa, or sign just about anything to your room. The more you experience during your stay, the faster you’ll earn Select Guest Status and credits towards a Free Night at any of our 50+ unique destinations.
You can enroll online prior to your next visit, or you can ask to join at the front desk during your next stay. It’s free to join, and you get immediate benefits as soon as you become a Select Guest.
No, membership is complimentary.
Your Select Guest® Status is determined by your Tier Dollars earned each calendar year. Tier Dollars include charges on room rate, food and beverage, spa, golf, retail, recreation and more, as long as it is charged to your room. You will earn
higher Status based on your annual Tier Dollars:
Member: upon joining
Once you join Select Guest®, you can log in to our website to view your account at any time. Simply click “Select Guest” at the top right of any page on OmniHotels.com.
For lost or forgotten passwords, click the “Forgot password” link on the sign in page. Then simply follow the prompts to get your password emailed to you.
To change your email address, log in with your original email address, click “My Profile” and click “edit” under the “Contact Details” section. You will then be able to update it to your current email. Or simply dial toll-free 1-877-440-6664(OMNI) and one of our specialists will assist you.
It can take up to seven business days for Omni Credits and Tier Dollars to post your account once you check out. If you believe there is an issue with your Omni Credits or Tier Dollars, you can email email@example.com or call a Member Services Specialist toll-free at 1-877-440-6664(OMNI).
It can take up to seven business days for Omni Credits and Tier Dollars to post your account once you check out.
When you check out, your spend will be converted into US Dollars (USD) at the current exchange rate. Your Omni Credits and Tier Dollars will be calculated based on this USD value.
Select Guest® Status is earned annually through Tier Dollars. Tier Dollars earned in a calendar year will determine the Select Guest® Status for the remaining part of that year plus the following year. Qualifying spend towards Tier Dollars
includes room rate, resort/destination service charges, food and beverage, retail, spa, golf and activities charged to the Member’s room folio. The requirements for each Select Guest® Status are listed here:
Member - $0 - $999
Insider - $1,000 - $3,999
Champion - $4,000 - $7,999
Icon - $8,000+
Qualifying spend towards Tier Dollars includes room rate, resort/destination service charges, food and beverage, retail, spa, golf and activities charged to the Member’s room folio.
Tier Dollars are rounded down to the nearest dollar (e.g. $247.41 in qualifying spend would be rounded down to $247 Tier Dollars)
One “Qualifying Stay” is a stay of one or more consecutive nights spent at the same hotel, during which a Qualifying Member pays a Qualifying Rate for at least one night during the stay. If a Select Guest® member is not named on the reservation prior to departing the hotel, the stay is not a Qualifying Stay. Stays prior to twelve months from today are not Qualifying Stays. Villas of Amelia Island Plantation, The Lodge at Bretton Woods, and Townhomes at Bretton Woods do not participate in the Select Guest® program, therefore stays at these brands are not considered a Qualifying Stay. Stays not eligible to receive program benefits include but are not limited to those booked through an online travel website (e.g. Hotwire, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, or Orbitz), traditional wholesale rates, or airline rates.
A “Qualifying Rate” is a rate available to the general public for such night, but specifically does not include the following rates: (1) tours series rates and charter rates (2) room rates for airline staff and crew where rooms are pre-booked and paid for by the airline or directly; (3) travel industry staff rates; (4) any employee rates, employee family or employee friends’ discount rates; (5) other discounted rates; (6) any complimentary, free, traded or bartered night stays, or any stays in connection with gift certificates or other awards or vouchers; and (7) bookings made through an online travel Web site (e.g., Hotwire, Priceline, Expedia, Booking.com, Hotels.com, Travelocity or Orbitz). Omni Hotels & Resorts shall determine if a rate is a Qualifying Rate in its sole discretion.
A “Qualifying Member” is a registered Select Guest® member whose name appears on the room reservation and is the overnight guest staying on property. Associations, corporations and groups are not Qualifying Members. If a Qualifying Member reserves and pays for more than one room, Free Night awards are earned on a maximum of two rooms during such stay. Free Night awards may not be transferred from one Member to another. Only one member per room, per stay may receive credit. If two or more members occupy the same room, credits will be awarded only to the Member whose name appears on the room reservation. If more than one name is on a single room reservation, awards will be credited to the Member whose name appears first. Members who have any past due balance owing to Omni Hotels & Resorts forfeit any awards earned. Employees of Omni Hotels & Resorts and its affiliates are not eligible to earn free night awards.
We calculate Omni Credits based on your total spend beyond your room at the end of your stay. So if you spend $50 at a restaurant and $50 at the spa, your total spend beyond your room will be $100 and you will earn 1 Omni Credit.
We award 1 Omni Credit per $100 spent. If your total spend does not reach an increment of $100, it will not count towards partial Omni Credits. For example, a Select Guest® Member will earn 1 Omni Credit after spending between $100 and $199 beyond their room. However, as soon as they spend $200 beyond their room, they will earn 2 Omni Credits.
However, you will still earn Tier Dollars for every dollar spent beyond your room.
There’s no complicated award chart or redemption formula—just a simple way to reward you for your loyalty. And we’ll waive Resort Service Charges and Destination Fees when you redeem your Free Nights.
Omni Credits are valid for 36 months after their date of issue.
Yes, Free Nights must be reserved prior to arrival.
Free Night redemption includes the cost of the room and taxes. We will waive Resort Service Charges and Destination Fees when you redeem your Free Nights.
Yes, multiple Free Nights can be used on the same reservation. Separate reservations are required when using Free Nights and paid nights during the same visit.
Omni Credits will be valid for 36 months after their date of issue.
All accommodations are subject to availability at the time reservations are made. Certain blackout dates and other restrictions on availability may preclude the use of the Free Night award. Review the blackout dates here.
We gave our Select Guests a faster path to earning Free Nights and Select Guest Status. In addition to rewarding Select Guests for every night stayed at an Omni Hotel or Resort, we began to reward them for taking advantage of our on-property experiences. Now, we also reward Select Guests for placing charges on their guest room, including dining, golf, spa, retail, recreation and more.
All of the Award Credits you earned prior to January 2024 were converted into Omni Credits at a rate of 1 Award Credit = 5 Omni Credits. This conversion rate ensured that the spending power of your existing credits towards a Free Night remained unchanged.
Previously, 20 Award Credits could be redeemed for a Free Night. Under the new program, 100 Omni Credits can be redeemed for a Free Night. A Select Guest with 20 Award Credits (i.e., enough for 1 Free Night) now has 100 Omni Credits following the conversion (also enough for 1 Free Night).
We honored the Select Guest Status that you earned based on your activity in 2023 at an equivalent level in the new program. This new Status will be valid for the entirety of 2024.
Prior Gold-level Members converted to Insider Status. Platinum-level Members converted to Champion Status. Black-level Members converted to Icon Status.
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