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Please note, this email address is not secure and does not accept tax exemption forms, 3rd party payment authorization, and/or credit/debit card numbers.

Select Guest members can retrieve their folio by logging in and selecting “My Past Stays” from the “My Account” drop down menu. Select the stay date and click “View Charges.”

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General Inquiry Reason *

I need a copy of my folio.

I need itemized receipts for dining or other charges during my stay.

I need a correction to my folio. (please leave comment with details)

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Enter the last 4 digits of the credit card used to pay your charges.

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By Telephone

Omni Hotels Reservations: 1-800-THE-OMNI (800-843-6664)
Guest Relations: 1-800-809-OMNI (800-809-6664)
Omni Gift Cards Support: 1-855-907-3198
Global Sales Office Network: 1-800-788-OMNI (800-788-6664)
Select Guest® Account Inquiry: 1-877-440-OMNI (877-440-6664)
Travel Agent Help Desk U.S.: 1-800-824-OMNI (800-824-6664)
Travel Agents Outside the U.S.: 1-402-952-OMNI (402-952-6664)

By Mail: Omni Hotels & Resorts
4001 Maple Avenue
Dallas, TX 75219

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