Updated Policies & Services

For COVID-19
We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

State of New Hampshire Emergency Orders
Pursuant to the Governor of New Hampshire’s Emergency Order 27, all registered guests must attest that they are exhibiting no symptoms of COVID-19.

Additionally, registered guests checking in must provide either a New England driver’s license (Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island) or a signed document from the guest(s) attesting that all the person(s) staying at the lodging facility who are not residents of a New England state have quarantined at a home for at least 14 days before arriving in New Hampshire, only going out for essential items and when outside of the home maintaining social distancing and wearing face masks when within less than 6 feet of another person during this 14 day “quarantine”.

Those who wish to receive Spa services must also complete a health questionnaire prior to entering The Spa, including whether they have traveled in the past 14 days either: i. Internationally (outside the U.S.), ii. By cruise ship, or iii. Domestically (within the U.S.) outside of NH, VT, or ME on public transportation (e.g., bus, train, plane, etc.). For the safety of our guests, we strongly recommend that our guests wear a face mask while inside our hotel and anywhere safe social distancing is not possible.

Pursuant to the Governor of New Hampshire’s Emergency Order 74 and for the safety of our guests and associates, all persons over the age of 5 within the State of New Hampshire shall wear a mask or cloth face covering over their noses and mouths any time they are in public spaces, indoors or outdoors, where they are unable to or do not consistently maintain a physical distance of at least six feet from persons outside their own households.

Guest Services
Bell Services is now available

The guest arrival journey will provide a limited touch check-in process; touchless check-in coming soon. Please note, guests staying at The Lodge and Townhomes must check in at the Omni Mount Washington Hotel.
Parking & Transportation
Our new “Omni Safe & Clean” initiative encourages self-parking;
Omni Mount Washington Resort is not offering valet or shuttle services at this time.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean



Hours Subject to Change and May Differ Over Holiday Periods

Stickney's Restaurant

Lunch: 11:30 a.m. - 2:00 p.m.
Dinner*: 5:30 p.m. - 9:00 p.m.
Dine-in and takeout service is available.
For reservations please call 603-278-8864 or visit OpenTable.com.
Book Now
*Reservations are required for dine-in dinner.

Morsels Coffee Shop
Mon - Fri: 7:00 a.m. - 12:00 p.m.
Sat - Sun: 7:00 a.m - 2:00 p.m.
Coffee shop and grab & go service is available


Main Dining Room
Breakfast Mon - Fri: 7:00am - 10:00am
Breakfast Sat - Sun: 7:00am - 11:00am
Dinner* Fri - Sat: 5:30pm - 9:00pm
For reservations please call 603-278-8864 or visit OpenTable.com.
Book Now
*Reservations are required for dine-in dinner. 


Rosebrook Bar
Drinks and lite fare served daily.
Sun - Thu: 3:00 p.m. - 9:00 p.m.
Fri: 5:00 p.m. - 9:00 p.m.
Sat: 12:00 p.m. - 9:00 p.m.


AT BRETTON WOODS GOLF CLUBHOUSE :
The Grille: Lunch: Opening Weekends starting Memorial Day Weekend

On course refreshment cart available.


AT BRETTON WOODS SKI AREA:
Switchback Grille

Lunch: Opening Weekends starting Memorial Day Weekend

Lucy Crawford's Food Court
Closed for the 2020-21 winter season

Slopeside Pub
Closed for the season

Peaks Coffee Shop
Lunch: Opening Weekends starting Memorial Day Weekend

Crystal Hills
Open for private events


The Following Dining Outlets are Temporarily Closed:
Cabana Bar
The Cave
In-Room Dining
Bretton Arms Dining Room
Fabyan’s Station Restaurant 
Latitude 44° Restaurant
Princess Room
The Veranda at Rosebrook Bar


Pool
Indoor Pool: 7:00 a.m. - 9:00 p.m. with Social Distancing restrictions
Outdoor Pool: 7:00 a.m. - 9:00 p.m. with Social Distancing restrictions
Spa
Hours Subject to Change and May Differ Over Holiday Periods

Thurs - Tues: 10:00am - 5:30pm
Sun: 9:00am - 4:30pm
Wed: Closed

Open with limited services per the State of New Hampshire Regulations; please call 603-278-4286 for reservations.

Those who wish to receive Spa services must also complete a heath questionnaire prior to entering The Spa, including whether
they have traveled in the past 14 days either: i. Internationally (outside the US), ii. By cruise ship or iii. Domestically (within the
US) outside of NH, VT or ME on public transportation (e.g., bus, train, plane, etc.).

Fitness Center
7:00 a.m. - 9:00 p.m. with Social Distancing restrictions
Ski
Alpine Skiing: Closed for the season
Nordic Skiing: Closed for the season
Golf
Mount Washington Course now open

Spring Hours & Rates in effect through June 13
Tee Times: Daily, 9:00 a.m.- 4:30 p.m.
Pro Shop: Daily, 8:30 a.m. - 5:00 p.m.
Driving Range:
Thurs.-Tues., 8:30 a.m. - 5:00 p.m.;
Wed., 8:30 a.m. - 3:00 p.m.

Call for tee-times, 603-278-4653 (GOLF)
Tennis
Courts and Private Lessons available. Group lessons, clinics and equipment rentals, are not available at this time. Please call 603-278-4653 to make a reservation.
Horseback Riding & Carriage Rides
Carriage Rides Open Daily: Call for hours*
Reservations are required, please call 603-278-3388
*Weather dependent
Scenic Gondola Rides
Opening Weekends starting Memorial Day Weekend
Advance ticket purchase recommended at brettonwoods.com
Canopy Tours
Opens May 29, 2021
Bike Riding
XC Bike Rentals & Trail Passes: Daily, 10:00 a.m - 3:00 p.m.

Bike Rentals and XC Trails now open for the season; advanced reservations recommended at brettonwoods.com
Snow Tubing
Snow Tubing is now closed for the season.
Disc Golf
Opens May 29, 2021
Fly Fishing
Available mid-May 
Arcade & Game Room
Open daily, 24 hours
Omni Kid's Program
Temporarily Closed
On-Site Shopping
Hours May Differ Over Holiday Periods
Cabot's
Sun.-Thurs., 9am-5pm; Fri.-Sat., 9am-8pm

Critter's
Fri - Sat: 9:00am - 5:00pm
Sun: 9:00am - 2:00 pm
Mon - Thurs: Closed

Sterling Works
Fri - Sat: 9:00am - 5:00pm
Sun: 9:00am - 2:00 pm
Mon - Thurs: Closed

AT BRETTON WOODS SKI AREA:
TreeTop Alpine
Closed for the season

AT BRETTON WOODS GOLF CLUBHOUSE:
TreeTop Golf
Now open daily - see Pro Shop hours
U.S. Post Office
Monday - Friday:
9:00 a.m. - 1:00 p.m.
1:30 p.m. - 3:30 p.m.
Saturday:
9:00 a.m. - 11:30 p.m.
Business Center
Temporarily closed per State of NH Regulations
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.