OMNI HOTELS & RESORTS APPOINTS KEN BARNES AS CHIEF INFORMATION OFFICER
Ken Barnes to Oversee Information Technology for Luxury Hotel Brand
DALLAS (June 27, 2016)
– Omni Hotels & Resorts
announced today the appointment of Ken Barnes as the new chief information officer for the luxury hotel brand. In this role, he will be responsible for the strategic direction and oversight of all information technology. He will help drive Omni’s business objectives by providing the enterprise-wide information technology (IT) vision and leadership for operating a reliable and stable infrastructure, fostering innovation, and leading the deployment and management of current and emerging technology products, services and systems across the organization.
“In our fast paced and constantly evolving business environment, it is more important now than it has ever been before to have a clear, succinct IT strategy,” Deitemeyer said. “Ken is a proven leader who will ensure we have an IT strategy that helps meet our business objectives and works to exceed our guests’ expectations.”
Barnes joins Omni from GuestTek Interactive in Calgary, Alberta, Canada, where he served as the senior vice president of global service responsible for managing technology service and support for the company. During this time, his team exceeded annual recurring revenue targets by more than 12 percent. Prior to that, Barnes worked for White Lodging Services for two decades, most recently serving as vice president of information technology. In this role, he was responsible for the company’s IT operations, as well as capital budgets for more than 170 hotels.
Barnes earned a bachelor of science in accounting at Indiana University Northwest. He is active in various industry groups including Hotel Technology Next Generation (HTNG) and Hospitality Association | Financial & Tech Professionals (HFTP).
For additional information please visit omnihotels.com
or call 1-800-The-Omni. Travelers or media can also follow Omni Hotels & Resorts at www.Facebook.com/OmniHotels
About Omni Hotels & Resorts
Omni Hotels & Resorts creates genuine, authentic guest experiences at 60 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. With over 20 world-class golf courses and award-winning spa retreats, to dynamic business settings, each Omni showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its distinguished, personalized service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications and was ranked “Highest in Guest Satisfaction Among Upper Upscale Hotel Chains” in the J.D. Power 2015 North American Hotel Guest Satisfaction Index StudySM. As a founding member of the Global Hotel Alliance (GHA), Omni’s loyalty program is further expanded through the DISCOVERY® loyalty program offering members additional global benefits. To get additional information or book accommodations, visit omnihotels.com
or call 1-800-The-Omni.