Updated Policies & Services

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

 

New cleaning and policies put in place include the following and are tentative to change:

Texas State Ordinance
Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
https://www.omnihotels.com/omni-safe-and-clean.
Parking & Transportation
Our new "Omni Safe & Clean" initiative encourages self-parking;
however, Omni Dallas is offering valet services, available daily for $34 plus tax with in/out privileges.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Dining
Texas Spice
Monday - Friday:
7:00 a.m. - 10:00 a.m.
Saturday - Sunday:
7:00 a.m. - 12:00 p.m.

The Owner's Box
Sunday - Thursday:
11:00 a.m. - 10:00 p.m.
Friday - Saturday:
11:00 a.m. - 11:00 p.m.

Bob's Steak & Chop House
Wednesday - Thursday:
5:00 p.m. - 9:00 p.m.
Friday - Saturday:
5:00 p.m. - 10:00 p.m.

Uptown Terrace
Friday - Saturday:
11:00 a.m. - 9:00 p.m.
Sunday:
11:00 a.m. - 7:00 p.m.
Open to registered guests of the hotel. First come, first serve open seating. Weather permitting

Morsel's
Daily:
7:00 a.m. - 12:00 p.m.

In-Room Dining
Monday - Thursday:
7:00 a.m. - 10:00 a.m.
5:00 p.m. - 10:00 p.m.
Friday:
7:00 a.m. - 10:00 a.m.
5:00 p.m. - 11:00 p.m.
Saturday:
7:00 a.m. - 11:00 a.m.
5:00 p.m. - 11:00 p.m.
Sunday:
7:00 a.m. - 11:00 a.m.
5:00 p.m. - 10:00 p.m.
Pool / Fitness Center
Uptown Terrace Infinity Pool is open from 8:30 a.m. - 9:00 p.m. daily
Open to registered guests of the hotel. First come, first serve open seating. Weather permitting
Fitness Center is open from 8:30 a.m. - 10:00 p.m. daily
Towels and hand sanitizer is provided.
Spa
Friday - Sunday:
10:00 a.m. - 6:00 p.m.
Currently offering massages by appointment only. Please call 214-652-4955 to book.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.