Omni Berkshire Place
21 EAST 52ND STREET AT MADISON AVENUE
New York, New York 10022

Omni Berkshire Policies

Hammerstein suite living area at Berkshire Place

CHECK-IN/CHECK-OUT

Check-in: 3:00 p.m./Check-out: Noon
Late check-out up to 4:00 p.m. may be available for an additional charge. Add on to your reservation as an enhancement or check with the front desk at check-in.

AGE POLICY

Guests must be 21 years of age to rent a room. A photo ID will be required at time of check-in.

Guests 12 years of age and under are considered children and there is no additional charge. Those guests 13 years of age and older are considered adults.

Amenity Fee

A $25 per room daily fee will be added to the daily room rate. This fee allows guests to enjoy many services and amenities without having to incur miscellaneous charges. Berkshire amenity fee includes the following (exclusive of service gratuities):

  • Complimentary WiFi throughout property
  • Access to a 24-hour state-of-the-art fitness center
  • Access to the Berkshire Place St. Patrick’s Terrace
  • USA Today newspaper delivered to guest room upon request
  • Unlimited boarding pass printing services
  • Unlimited local and domestic long distance calls
  • Access to our Les Clef D’ or Concierge services
  • Omni Get Fit Kit (available upon request)
  • Omni Sleep Well Kit (available upon request)
  • Omni Kids Crew Backpack – Includes milk and cookies arrival amenity (per registered child)
  • Package handling and storage for up to 3 packages prior to and during your stay (additional fee for more packages)
     

CASH-PAYING GUESTS

A credit card is required to reserve a room. Guests wishing to pay for their stay with cash will need to pay for their stay in full plus $75 per day incidental deposit at time of check-in.

DEBIT CARD POLICY

The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $75 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account.

GOOD NIGHT’S REST POLICY

To ensure the comfort and enjoyment of all our guests, the hotel enforces a Good Night’s Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check in. If a disturbance is created as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel.

PAYING FOR ANOTHER GUEST’S ROOM

If you would like to pay for another guest’s room, please contact the hotel at (212) 753-5800.

PET POLICY

Domestic animals (dogs and cats only) are allowed. A non-refundable cleaning fee of 175 USD will be charged per room per stay. One pet per room and they are not restricted to any room type or floor. Service animals are permitted and are exempt from pet policy.

SMOKING POLICY

The hotel is non-smoking. It is up to the discretion of hotel management how much a guest may be charged for smoking on property.

WELLNESS POLICY

Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

Package Handling

Guests staying at the Omni Berkshire Place may receive personal packages delivered to the hotel on their behalf. Packages must be clearly marked with guest name (the name on the hotel reservation), and arrival date. We ask that packages do not arrive earlier than 7 days prior to date of arrival on the reservation. The first 3 packages per guest room reservation are free of charge. The fee of $3 per package will be charged to any room receiving over 3 packages per stay. 
After 7 days, hotel will charge $25 per week for a storage fee, per guest room. All the packages received by the hotel must be for an individual guest with valid reservation at Omni Berkshire Place.

ADDITIONAL CHARGES

Rollaway bed: $45 per night

Guest Favorites

at Omni Berkshire Place

Pamper Your Pup

Ask our team about having a custom pet mat and food bowl placed in your room prior to arrival.

Day Stay

Relax, refresh for the evening or work without disruption after an early morning meeting or between flights with a Day Stay.

Family Connectors

We have select rooms that connect to keep you close to your family this Summer.