Omni Berkshire Place
21 EAST 52ND STREET AT MADISON AVENUE
New York, New York 10022

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Hotel Policies

Important information for our guests

Hammerstein suite living area at Berkshire Place

CHECK-IN/CHECK-OUT

Check-in: 3:00 p.m./Check-out: Noon
Late check-out up to 4:00 p.m. may be available for an additional charge. Add on to your reservation as an enhancement or check with the front desk at check-in.

AGE POLICY

Guests must be 21 years of age to rent a room. A photo ID will be required at time of check-in.

Guests 12 years of age and under are considered children and there is no additional charge. Those guests 13 years of age and older are considered adults.

CASH-PAYING GUESTS

A credit card is required to reserve a room. Guests wishing to pay for their stay with cash will need to pay for their stay in full plus $75 per day incidental deposit at time of check-in.

DEBIT CARD POLICY

The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $75 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account.

GOOD NIGHT’S REST POLICY

To ensure the comfort and enjoyment of all our guests, the hotel enforces a Good Night’s Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check in. If a disturbance is created as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel.

PAYING FOR ANOTHER GUEST’S ROOM

If you would like to pay for another guest’s room, please contact the hotel at (212) 753-5800.

PET POLICY

Omni Berkshire Place is a pet-friendly hotel. Guests must have a valid credit card on their reservation. The weight of the pet is not to exceed 25 lbs. A non-refundable cleaning fee of $75 will be charged per stay per room (not per pet). One pet is allowed per guest room. If guest plans to have two or more animals in the room, he or she must contact the hotel directly to discuss. Dogs and cats only are allowed. Extreme or wild animals (snakes, birds, pit bulls, etc.) are not authorized. In the event a dog begins to bark or is the cause of guest complaints, the guest will be asked to remove the pet. The pet must be placed in a carrier when housekeeping, mini-bar staff or engineering enters the room. The guest will be required to sign a document accepting complete financial responsibility for any damage caused by the pet. Guide dogs for the blind or otherwise disabled are exempt from the pet policy – there is no weight limit or pet fee.

SMOKING POLICY

The hotel is non-smoking. It is up to the discretion of hotel management how much a guest may be charged for smoking on property.

WELLNESS POLICY

Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

LONG TERM STORAGE FEES

First five (5) packages are free of charge. Beyond five (5) packages and up to ten (10) packages will incur a charge of $25.00. For ten (10) or more packages, an additional $2.50 will be charged per package per week. Long term storage is charged after seven days.

ADDITIONAL CHARGES

Refrigerator rental: $25 per stay
Rollaway bed: $45 per night

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