WE HAVE MISSED YOU

We are excited to welcome you back to your hotels and resorts when you are ready and are committed to the health and safety of our guests and associates. At various times there may be changes in hours or service protocols related to our valet, housekeeping, dining and other facilities on property. We appreciate your patience and understanding during this time and to help you plan accordingly, below is what you can expect during your stay with us:

State Ordinances
Visit https://covid19.ca.gov/ to view the current guidance related to COVID-19.
Omni's Safe & Clean Program
Learn more about this program and how we are keeping guests and associates safe.
Learn More 
Cancellation Policy
For information on our cancellation policies, review the rate rules and details when shopping packages and rates online.
Housekeeping
Every guest room is thoroughly cleaned and disinfected prior to your arrival.
During your stay, we will not provide housekeeping automatically every day.
If you wish to receive daily housekeeping refresh service, please let our team know.
Guests can still request items such as pillows, towels, blankets, plastic/paper cups, bathroom amenities, etc.
Guest Services
The guest arrival journey will provide a limited touch check-in process.
Parking & Transportation
Our new “Omni Safe & Clean” initiative will provide self-parking. As such, valet services are not currently offered. Parking is provided at your convenience, and the resort assumes no responsibility for theft or damage to vehicles or its contents.
Dining
Hours of operation vary based on demand levels

Palms Café:
6:00 a.m. – 5:00 p.m.

bluEmber:
BREAKFAST: 7:00 a.m. – 11:00 a.m.
LUNCH: 11:00 a.m. – 3:00 p.m.
DINNER: 5:00 p.m. – 10:00 p.m.
 
R Bar: Business Hours Vary
Monday - Friday: 4:00 p.m. – 11:00 p.m.
Saturday - Sunday: 9:00 a.m. – 11:00 p.m.
 
Between the 9's at the Club:  
Snack Bar: 6:00 a.m. – 4:00 p.m.
Bar Service: 11:00 a.m. - 5:00 p.m.
Restaurant: 11:30 a.m. - 3:00 p.m. Tuesday – Sunday

Splash Bar & Grill:
Daily 10:00 a.m. – 4:00 p.m. 

Azure Pool Dining Service: Daily 11:00 a.m. – 4:00 p.m. 

In-Room Dining: Available 
Pool Hours
Splash Family Pool: 9:00 a.m. - 9:00 p.m. daily; First come first served until reached capacity
Splashtopia: 10:00 a.m. - 4:00 p.m. daily
Azure Adult-Only Pool: 9:00 a.m. - 10:00 p.m. daily; ; First come first served until reached capacity
Spa Pool: 9:00 a.m. – 5:00 p.m. Daily; Spa Guest & Member use only

The health and safety of our guests is top priority, we have modified pool access and capacity levels to best accommodate our guests.
Golf
Golf Shop – 6:00 a.m. – 4:00 p.m. daily; please call 760-862-4551; Ext 2.
Tee time reservations are required.
Rental Clubs are available.
Driving Range is ONLY available 30 minutes prior to your tee time. Daily range passes are NOT available at this time.
Tennis
Tennis Courts - 7:00 a.m. - 9:00 p.m. daily
Tennis Shop - 7:30 a.m. – 1:30 p.m. daily; please call 760-862-4531. 
Court reservations required
Spa & Salon
Spa Las Palmas
Daily: 9:00 a.m. – 5:00 p.m.

Call for spa information or to schedule an appointment, (760) 836–3106
Fitness Center
Fitness is available 24/7, call for information (760) 836–3106
Shops
Las Palmas Resort Boutique:
10:00 a.m. – 4:00 p.m. Daily

Splash Pool Shop:
11:00 a.m. – 3:00 p.m. Daily 

Hours for retail shops are subject to change depending on business levels.