Omni Providence Hotel
1 West Exchange Street
Providence, Rhode Island 02903

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Hotel Policies

Important information for our guests

Front desk


Check-in: 3:00 p.m./Check-out: Noon
Late check-out up to 4:00 p.m. may be available for an additional $50. Add late check-out on to your reservation as an enhancement or check with the front desk at check-in.


Guests must be 21 years of age to rent a room. Guests 17 years of age and younger are considered children.


Guests paying with cash must pay the full stay's room charges and tax plus a $50 per day deposit is required for incidentals at check-in.


The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $50 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account.


Donation requests can be submitted online by clicking here.


To ensure the comfort and enjoyment of all our guests, the hotel enforces a Good Night’s Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check-in. If a disturbance is created as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel.


If you would like to pay for another guest’s room, please contact the hotel at (401) 598-8000.


Omni Providence is a pet-friendly hotel. Guests must have a valid credit card on their reservation. The weight of the pet is not to exceed 50 lbs. A non-refundable cleaning fee of $50 will be charged per stay per room (not per pet). One pet is allowed per guest room. Guests must supervise their pets at all times and pets should not be left in the room alone under any circumstances. If guest plans to have two or more animals in the room, he or she must contact the hotel directly to discuss. Only dogs and cats are allowed. Extreme or wild animals (snakes, birds, pit bulls, etc.) are not authorized. In the event a dog begins to bark or is the cause of guest complaints, the guest will be asked to remove the pet. The pet must be placed in a carrier when housekeeping or engineering enters the room. The guest will be required to sign a document accepting complete financial responsibility for any damage caused by the pet. Guide dogs for the blind or otherwise disabled are exempt from the pet policy –there is no weight limit or pet fee.


The hotel is 100% non-smoking. It is up to the discretion of hotel management how much a guest may be charged for smoking on property.


 Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

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