Updated Policies & Services

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

 

New cleaning and policies put in place include the following and are tentative to change:

Texas State Ordinance
Dining
Velvet Joe's Coffee Shop & Retail: Opens daily at 6 a.m.

Texas Spice: Opens daily for breakfast at 6:30 a.m.

Nopales: Opens daily for lunch at 11 a.m.

Crenshaw's Bar & Eatery: Opens for dinner and drinks Tuesday – Saturday 4 p.m.

Bob’s Steak & Chop House: Open for dinner Tuesday – Saturday, 5 p.m. – 9 p.m.
(Open until 10 p.m. on Friday & Saturday) Reservations required.

Pool Food Service: Daily, 11 a.m. – 7 p.m.

Jim Bob's: Open Thursday – Saturday, 4 p.m. – 12 a.m.

Blind Salamander: Open for brunch Saturday, 9 a.m. – 1 p.m.
Open for dinner Friday – Monday, 5 p.m. – 9 p.m. (Open until 10 p.m. on Friday & Saturday)
Reservations required.

Room Service: Temporarily Closed

Spa Food Service: Temporarily Closed

Fitness Center
Open daily 6 a.m. – 8 p.m. (Reservations required)
Pool
Open 7 days a week 8 a.m. – 10 p.m.
In order to comply with State ordinances, we have limited occupancy at the pool to ensure social distancing.
We ask that all guests going to the pool register at the towel hut at the main pool gate.
Once there you will receive wrist bands for you and your family (up to 5 registered guests), and we ask that you wear
them throughout your pool experience.
You will also be able to pick up your pool towels and a chilled water bottled.
Spa
Normal Operating Hours:
Sunday – Tuesday, Thursday – Saturday 10 a.m. - 5 p.m.
Monday and Wednesday: Closed

 

 

 

Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.