Charlottesville Hotel Policies
CHECK-IN CHECK-OUT TIMES
Check-in: 4:00 p.m. / Check-out: 11:00 a.m.
Must be 21+ year of age to check-in. Photo ID is required upon check-in.
EARLY DEPARTURE POLICY
There will be an early departure charge of one night's room rate and tax should you check out prior to the scheduled departure date. If booked with a minimum night requirement or as a package, you will be charged the full cost of your reservation.
The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $50 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account. If you are paying by cash, full payment is due at time of check-in, including a $50 per day deposit for incidentals.
Omni Charlottesville Hotel is a smoke-free property
Dogs up to 30 lbs are allowed to be registered to your room. Each room with a registered dog will be charged a one-time non-refundable cleaning fee of $125. Please note that our pet policy extends only to dogs. Other pets, including extreme, unusual, or wild animals, are not allowed. The hotel shall make the final determination of whether a specific pet will be permitted. The pet may not be left alone in the room. In the event your pet is the cause of guest noise complaints, you will be asked to remove the pet and may be liable for financial compensation to those disturbed. To ensure your pet is registered and that you have a pet friendly accommodation, please call the hotel directly at 434-971-5500 and speak to the front desk.
GOOD NIGHT’S REST POLICY
To ensure the comfort and enjoyment of all our guests the hotel enforces a Good Night’s Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check in. If a disturbance is created as a result of a party or noise from a guest room all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel.
Rollaway beds are available. Requests are granted based on availability.
Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk. Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence. If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.