Spa Policies & Etiquette – Omni Interlocken Hotel
To make your experience with us as safe and enjoyable as possible, we ask that you review the revised safety guidelines and additional information below:
For your convenience, a 22% service charge will be added to the original cost of each treatment you receive. The service charge will be distributed to the staff that assisted you during your visit. Additional gratuities may be provided at your discretion.
To ensure a memorable experience, we recommend making appointments at least two weeks in advance. To schedule an appointment, please contact our spa concierge at (303) 464-3266.
Thursday – Sunday: 9:00 a.m. – 5:00 p.m.
Gift certificates may be purchased at the spa's front desk.
If you must cancel your appointment, please do so 24 hours in advance to avoid any fees. Cancellations made on the same day of service will incur a charge of 50% service cost. Failing to call for cancellation and missing your appointment will result in a charge of the full cost of service. The spa strictly adheres to its cancellation policy and can be reached at (303) 464-3266.