Updated Policies & Services

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

 

New cleaning and policies put in place include the following and are tentative to change:

Local Ordinance
Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
https://www.omnihotels.com/omni-safe-and-clean.
Parking & Transportation
Omni Severin Hotel is offering valet services at $46.00 per day with in/out privileges.
Additional self parking is available at the Moon Garage adjacent to the hotel at a current nightly rate of $24.00 per day.
The Moon garage does not offer in and out privileges.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Dining
Starbucks:
7:00 a.m. - 1:00 p.m. Monday - Saturday
8:00 a.m. - 12:00 p.m. Sunday

Severin Bar:
4:00 p.m. - 9:00 p.m. Monday - Thursday | Room take-out orders available.
4:00 p.m. - 11:00 p.m. Friday and Saturday | Room take-out orders available.
All other dining outlets are currently closed.
At check in a list of local restaurants open and restaurants offering delivery to the hotel is available.
Pool / Fitness Center
The Pool is available from 6:00 a.m - 10:00 p.m with a max capacity of 10 people. First come, first serve.
The Fitness Center is available 24 hours a day with your guestroom key.
Business Center
Available 24 hours a day for registered hotel guests.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.