Updated Policies & Services

For COVID-19

We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

To stay informed of the most current COVID-19 measures for the state of Rhode Island, please visit: https://covid.ri.gov/

New cleaning and policies put in place include the following and are tentative to change:

Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
Parking & Transportation
Overnight valet parking is available for $34 per night with in-and-out privileges.

Guestroom cleaning will continue on a daily basis unless you notify us that you do not want to be disturbed. Also, your
housekeeper will not be able to clean your room while you are in it.

For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Monday - Saturday:
4:00 p.m. - 10:00 p.m.
Take-out is available every day from 12:00 p.m. - 9:30 p.m.

Temporarily Closed:
Centro Restaurant, Morsels, In-Room Dining
Fitness Center
The Capital Club fitness center, swimming pool and hot tub remain closed at this time.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.