Updated Services & Policies

For COVID-19

We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to dining outlets, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

New cleaning and policies put in place include the following and are tentative to change.

Hours of operation are subject to change, please refer to the Resort Guide for the most updated information while you are on property.

Parking & Transportation
On property tram services are available daily 8 a.m. – 11:30 p.m. Valet and self parking available.
Housekeeping
Housekeeping service is being offered every three days (3-night minimum stay).
Guests can opt out of this service and we will donate one meal for each day of your stay to
Feeding America as part of our Say Goodnight to Hunger initiative. 
Dining
Bob's Steak & Chop House | Tues - Thurs 5 - 9 p.m. | Fri & Sat 5 - 10 p.m.
Falcon's Nest | Sun 12 - 10 p.m. | Mon - Thurs 5 - 10 p.m. | Fri 5 p.m. - 12 a.m. | Sat 12 p.m. - 12 a.m.
Food served until 10 p.m. | Live music: Fri 8 p.m. - 12 a.m.
Marché Burette | Daily 7 a.m. - 5 p.m. | Steak Out Fri & Sat 5 - 9 p.m. 
Marsh View | Daily 8 a.m. - 3 p.m. | To-go only
Natural Slice | Wed - Fri 5 - 9 p.m. | Sat - Sun 12 - 9 p.m.
Oceanside | Daily 11 a.m. - 9 p.m.
Seaglass | Counter Service Breakfast: Daily 7 - 11 a.m. | Small Bites and Full Bar: Daily 12 p.m. - 12 a.m.
Live music: Sat 9 p.m. - 12 a.m.
Sunrise Café | Daily 7 - 11 a.m. | Buffet only
Verandah | Thurs 5 - 9 p.m. | Fri & Sat 5 - 10 p.m. | Sun & Mon 5 - 9 p.m. 

 

Temporarily Closed Dining Outlets:
Guest Room Dining
Pool & Beach
Pools are open 7:30 a.m. - 7:30 p.m. Pool cabana and lounger rentals available. Beach rentals available daily 9 a.m. - 5 p.m.
book online.

 

Fitness Center
Hotel fitness center is open 24/7.

Racquet Park fitness center is open Mon - Fri 6 a.m. - 6 p.m., Sat - Sun 7 a.m. - 6 p.m.
Located under the shady oaks of Racquet Park, our Health & Fitness Center is fully equipped with state-of-the-art
exercise equipment, a 20-yard indoor heated lap pool, accessory shop and full service locker rooms.
Group fitness classes and personal training available. (904) 277-5193
The Spa
Wed - Sun 9 a.m. - 5 p.m. Please call for reservations.
Golf
Championship golf on Oak Marsh 18 hole course. Please call for tee times.
Mon - Thurs 7:30 a.m. - 5:30 p.m. | Fri - Sun 7 a.m. - 5:30 p.m. | Driving range closed Wed at 3 p.m.
Oak Marsh will be closed for aerification April 20-21, May 24-28 and August 2-6.
Activities
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.