Updated Services & Policies

For COVID-19

We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to dining outlets, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

New cleaning and policies put in place include the following and are tentative to change.

Hours of operation are subject to change, please refer to the Resort Guide for the most updated information while you are on property.

Parking & Transportation
On property tram services are available daily 8 a.m. - 11:30 p.m. Valet and self parking available.
Daily housekeeping service. Guests can opt out of this service and we will donate one meal for each day of your
stay to Feeding America as part of our Say Goodnight to Hunger initiative.
(Does not apply to guests of the The Villas of Amelia Island)
Oceanside | Daily 11 a.m. - 9 p.m.
Falcon's Nest | Sun 12 - 10 p.m. | Mon - Thurs 5 - 10 p.m. | Fri 5 p.m. - 12 a.m. | Sat 12 p.m. - 12 a.m.
Food served until 10 p.m. | Live music Sat at 8 p.m.
Sunrise Café | Thurs - Sun 7 - 11 a.m.
Marché Burette | Daily 7 a.m. - 5 p.m. | Steak Out is back every Friday and Saturday beginning March 5! 
Marsh View | Daily 8 a.m. - 3 p.m.
Bob's Steak & Chop House | Tues - Thurs 5 - 9 p.m. | Fri & Sat 5 - 10 p.m.
Seaglass | Counter Service: Daily 7 - 11 a.m. | Dinner Service: Fri & Sat 5 - 9 p.m. | Beginning Mar. 1: Daily 12 p.m. - 12 a.m.
Cocktails: Daily 5 p.m. - 12 a.m. | Live entertainment: Sat 9 p.m. - 12 a.m.
Temporarily Closed Dining Outlets:
Guest Room Dining
Natural Slice
Pool & Beach
Resort pool will be open 7:30 a.m. - 6:30 p.m. Pool cabana and lounger rentals available.
Fitness Center
Hotel fitness center is open 24/7.

Racquet Park fitness center is open Mon - Fri 6 a.m. - 6 p.m., Sat - Sun 7 a.m. - 6 p.m.
Located under the shady oaks of Racquet Park, our Health & Fitness Center is fully equipped with state-of-the-art
exercise equipment, a 20-yard indoor heated lap pool, accessory shop and full service locker rooms.
Fitness prices per class: $16 for Resort Guests
Phone: (904) 277-5193
The Spa
Thurs - Sun 9 a.m. - 5 p.m. Please call for reservations.
Championship golf on Oak Marsh 18 hole course. Please call for reservations.
Mon - Thurs 7:30 a.m. - 5:30 p.m. | Fri - Sun 7 a.m. - 5:30 p.m. | Driving range closed Wed at 1 p.m.
At this time, Long Point Golf Course is not available to non-members. Please call for more information based on desired dates.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.