Check-In Policy
Check-in: 4 PM /Check-out: 11 AM
Resort Service Charge
A $39 + 8 percent applicable taxes, per-room, per-day resort service charge will be added to the daily room rate. This resort charge allows guests to enjoy many resort services and activities without having to incur miscellaneous charges, including:
- Valet Parking
- Complimentary Premier Wi-Fi in Guest Rooms and Public Areas
- Complimentary Coffee and Bottled Water in your Guest Room
- Use of Fitness Center and Pools
- Local and Toll Free Phone Calls
- Electronic Newspaper or delivery upon request
- Early Riser coffee service in the lobby 4:00 am-6:30 am
- In-room STAYCAST streaming
- Access to tennis and pickleball court
- Daily concierge guided and self-guided history tours
- Access to over 20 miles of hiking and mountain biking trails
NOTE: Our Fitness center is accessible 24 hours but our pools are not and have specified hours. Currently the indoor pool hours are 5 AM - 10 PM. All SGs receive turndown service automatically. Non SGs receive turndown service upon request or if it’s included in a package they purchased.
Smoking Policy
Omni Bedford Springs Resort & Spa is a non-smoking resort. Smoking is prohibited in the resort and on the balconies.
Cash-Paying Guests
Guests paying with cash must pay the full stay's room and tax, plus a $200 per day deposit is required for incidentals at check-in.
Debit Card Policy
The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $200 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account.
Credit Card Policy
At check-in, there will be an authorization on your credit card in the amount of all room and tax plus $200 per night to cover any incidentals. Upon check-out, any unused funds will be credited back to your account. Based on the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account.
Early Departure Policy
There will be a $50 charge for guests departing prior to their departure date. If a group or a pre-paid rate has a minimum night stay requirement, the remaining nights will be charged.
Late Check-Out Policy
Late check-out up to 2:00 PM may be available for a rate of $50.
Paying for Another Guest's Room
If you would like to pay for another guest’s room, please contact the hotel at (814) 623-8100.
Pet Policy
Dogs are not only welcomed but also pampered at the Omni Bedford Springs Resort & Spa. Our expert chefs have created a special menu just for your canine companion with delectable selections no dog can resist. For details on the menu offered as well as your dog's stay, please see below. A non-refundable cleaning fee of $150 + tax ($175 for dogs over 50 lbs) will be charged per stay. Pet-friendly rooms are available only in the Anderson House. Luxury spa rooms or suites are not pet-friendly.
Please note: Dogs are the only pets permitted at the resort.
view pet menu (PDF, 176 KB)
View Pet Policy (PDF, 410 KB)
Good Night's Rest Policy
To ensure the comfort and enjoyment of all our guests, the hotel enforces a Good Night’s Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check-in. If a disturbance is created as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel.
Lost and Found Services
If you lost or forgot anything during your stay at the resort, you can report it online.
Report a lost item
Wellness Policy
Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk. Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence. If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.
