Bryan Ayer (Conference Services Manager) with the Omni Hotel in Jacksonville, FL was OUTSTANDING! I worked primarily with him for the room block and the bridal suite that we stayed in during our wedding. Upon arrival, the front desk knew my name and our suite was filled with beautiful flowers and sweat notes from Bryan. Bryan even came and greeted me in the room to make sure everything was perfect. He provided additional glassware that was requested, robes, towels, etc. since we had many girls in the room getting ready for the wedding. He delivered adorable snack plates each night that were perfect after coming back from long days before the wedding. The night of our wedding, Jordan and I came back to rose petals, champagne and gifts. Omni and Bryan really out did themselves. Additionally, my mother and father in law also worked with Bryan for our rehearsal dinner that was held at the Omni. The room was BEAUTIFUL! Far exceeded my expectation for the rehearsal dinner. The food was great as well and the open bar was perfect!
Ms. Bridget Swingle
Words can’t express how special the rehearsal dinner was for my son Jordan and his now wife Bridget. The good and decor was fabulous. We felt like royalty and know much was due to you and your staff's attention to detail. Ryan Garrison was also especially helpful in explaining the billing to me. February 26, 2016 was a day we’ll never forget. Thank you again.
Debra and John LaCoste