We Have Missed You

We are excited to welcome you back to your hotels and resorts when you are ready and are committed to the health and safety of our guests and associates. At various times there may be changes in hours or service protocols related to our valet, housekeeping, dining and other facilities on property. We appreciate your patience and understanding during this time and to help you plan accordingly, below is what you can expect during your stay with us:

State Ordinances
Visit www.maricopa.gov to view the current guidance related to COVID-19.
Omni's Safe & Clean Program
Learn more about this program and how we are keeping guests and associates safe.
Learn More 
Cancellation Policy
For information on our cancellation policies, review the rate rules and details when shopping packages and rates online.
Housekeeping
Every guest room is thoroughly cleaned and disinfected prior to your arrival.
During your stay, we will not provide housekeeping automatically every day.
If you wish to receive daily housekeeping refresh service, please let our team know.
Guests can still request items such as pillows, towels, blankets, plastic/paper cups, bathroom amenities, etc.
Guest Services
The guest arrival journey will provide a limited touch check-in process.
Dining
Prado Restaurant
Breakfast - 7:00 a.m. – 11:00 a.m. Monday - Thursday; 7:00 a.m. - 12:00 p.m. Friday – Sunday
Dinner – 5:00 p.m. – 10:00 p.m. Thursday – Sunday

Reservations required - 480.627.3004 or OpenTable.com

Mbar Lounge:
4:00 p.m. – 11:00 p.m. Thursday – Sunday

Taqueria Centro:
All Day Dining - 11:00 a.m. – 10:00 p.m. Monday - Wednesday; 11:00 a.m. – 6:00 p.m. Thursday & Sunday; 11:00 a.m. – 8:00 p.m. Friday & Saturday
Business hours may vary on weekends - 480.627.3175

Crave Cafe:
6:00 a.m. – 4:00 p.m. Daily

In-Room Dining:
Currently Unavailable

POOL DINING SERVICES

Kasbah Pool:
11:00 a.m. - 5:00 p.m. daily
Oasis Pool:
11:00 a.m. – 5:00 p.m. Friday - Bar Service Only
11:00 a.m. – 5:00 p.m. Saturday – Sunday
Joya Spa Terrace Pool:
11:00 a.m. - 5:00 p.m. daily

Pool / Fitness Center
Kasbah Pool- 5:00 a.m. - 10:00 p.m. daily.
Oasis Pool - 5:00 a.m. - 10:00 p.m. daily.
Joya Spa Terrace Pool - 9:00 a.m. - 5:00 p.m. daily.
Joya Fitness - available 24/7 – with access to locker room 8:30 a.m. - 5:00 p.m. daily
Spa
Joya Spa & Salon –
Monday – Thursday 9:00 a.m. – 6:00 p.m.
Friday - Sunday 9:00 a.m. – 7:00 p.m.

Joya Spa & Salon Holiday Hours
Christmas Eve: 9:00 a.m. – 5:00 p.m.
Christmas Day: 9:00 a.m. – 3:00 p.m.
Shopping
Dulcinea Boutique - 9:00 a.m. – 5:00 p.m. Thursday - Sunday