Updated Policies & Services

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

 

New cleaning and policies put in place include the following and are tentative to change:

Guest Services
The guest arrival journey will provide a limited touch check-in process; touchless check-in coming soon.
Parking & Transportation
Our new “Omni Safe & Clean” initiative will provide self-parking. As such, valet services are not currently offered.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Dining
Bob’s Steak & Chop House
5:00 p.m. - 9:00 p.m. Tuesday – Thursday; 5:00 p.m. – 10:00 p.m. Friday & Saturday
Closed Sunday & Monday

The Morning Table’ Breakfast located at Bob’s Steak & Chop House - 
6:30 a.m. - 10:30 a.m. Monday – Friday; 6:30 a.m. – 11:00 a.m. Saturday & Sunday

Legends Bar & Grill
Grill: 10:30 a.m. - 10:00 p.m. daily
Bar: 10:30 a.m. – 11:00 p.m. Sunday– Thursday; 10:30 a.m. - 12:00 a.m. Friday & Saturday

Sweetwater Cabana Bar
Open Daily 10:00 a.m.–Dusk (Weather Permitting)

Fiesta Café currently closed

In-Room Dining currently unavailable
Pool
Sweetwater Pool - 5:00 a.m. - 9:00 p.m. daily 
Catalina Pool currently closed
Spa
The Spa - Daily; by appointment only.
Fitness Center
Fitness Center -open daily, 24 hours
Locker Rooms - 6:00 a.m. - 9:00 p.m. daily
Golf
Golf Shop - 7:00 a.m. - 5:00 p.m. daily
Golf Practice Facility - 6:30 a.m. - One hour prior to sunset daily
Tennis
Tennis Courts - 6:00 a.m. - 11:00 p.m. daily
Tennis Center - 8:00 a.m. - 12:00 p.m. daily; please call 520-820-4443
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.