Updated Policies & Services

For COVID-19

We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.


New cleaning and policies put in place include the following and are tentative to change:

Guest Services
The guest arrival journey will provide a limited touch check-in process; touchless check-in coming soon.
Parking & Transportation
Our new “Omni Safe & Clean” initiative will provide self-parking. As such, valet services are not currently offered.
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Bob’s Steak & Chop House - 7:00 a.m. - 10:30 a.m. Daily; 5:00 p.m. - 9:00 p.m. Tuesday - Saturday
Legends Bar & Grill - 10:30 a.m. - 10:00 p.m. Sunday – Thursday | 10:30 a.m. - 12:00 a.m. Friday - Saturday
Sweetwater Pool Dining Service - 11:00 a.m. - 5:00 p.m. Friday - Sunday & Holidays
Fiesta Café currently closed
In-Room Dining currently unavailable
Sweetwater Pool - 5:00 a.m. - 9:00 p.m. Sunday - Thursday; 10:00 a.m. - Dusk Friday - Saturday; with proper social
distancing guidelines in effect Catalina Pool currently closed
The Spa - Daily; by appointment only.
Fitness Center
Fitness Center - 6:00 a.m. - 9:00 p.m. daily
Locker Rooms - 6:00 a.m. - 9:00 p.m. daily
No appointment is required, however masks and social distancing are still required
Golf Shop - 6:30 a.m. - 5:00 p.m. daily
Golf Practice Facility - 6:30 a.m. - 6:30 p.m. daily
Tennis Courts - 6:00 a.m. - 11:00 p.m. daily
Tennis Center - 8:00 a.m. - 12:00 p.m. daily; please call 520-820-4443
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.