Updated Hours & Amenities

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

 

New cleaning and policies put in place include the following and are tentative to change:

North Carolina Ordinance
Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
https://www.omnihotels.com/omni-safe-and-clean.
Parking & Transportation
Our new “Omni Safe & Clean” initiative encourages self-parking;
however, the Omni Grove Park Inn is offering valet services with enhanced cleaning measures.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Dining
Sunset Terrace:
Serving dine-in lunch and dinner service 7 days a week.
Hours of operation: 11:00 a.m. – 3:45 p.m. & 5:00 p.m. – 10:00 p.m.
Reservations via OpenTable are encouraged for dine-in.

EDISON, craft ales + kitchen:
Offering dine-in dinner service 7 days a week.
Monday – Friday: 4:00 p.m. – 10:00 p.m.
Saturday – Sunday: 11:00 a.m. – 10:00 p.m.
Reservations via OpenTable are encouraged for dine-in.

Blue Ridge:
Offering a new Chef-inspired dine-in experience with attendant service at each food station (not a traditional buffet).
Dinner reservations via OpenTable are encouraged.
Breakfast - Daily: 7:00 a.m. – 10:30 a.m.
Themed Dinners - 5:00 p.m. – 9:00 p.m.
— Friday Night: Seafood
— Saturday Night: Prime Rib
— Beginning October 4th, Sunday Brunch – 12, noon – 2:30 p.m.

Cabana Grill and Bar:
Closing for the season on September 27th
Providing first-come-first-serve Outdoor Pool food service offering American fare
(e.g. hamburgers, hot dogs, wraps, salads, etc.).
Thursday - Sunday: 11:00 a.m. – 6:00 p.m.

The Marketplace:
6:30 a.m. - 8:00 p.m. – Coffee shop and grab & go service is available during weekdays
6:30 a.m. – 9:00 p.m. Friday – Saturday

The following dining outlets are temporarily closed:
Catering Events
Spa Cafe
VUE 1913
Presidents Lounge
Elaine's Dueling Piano Bar
In-Room Dining
Wild Food Foraging Tour
The Spa
Offering limited service and treatment options in accordance with the limited capacity levels set by the CDC and N.C. State Government.

Due to an increase in demand, Spa appointments will only be available to overnight guests, at this time, to ensure safety
and social distancing measures stay intact.
Booking appointments in advance of your stay is recommended as services are offered based on availability.
To check availability or to book an appointment, please call 1-800-438-5800

The Spa is closely adhering to stringent CDC personal care operational guidelines. Because of this, guests can expect the following:
1) All visitors will be asked health screening questions when checking in to The Spa.
2) Cloth face coverings are required in all areas of The Spa.

Hours of operation:
Sunday – Thursday: 8:00 a.m. to 6:00 p.m.
Friday – Saturday: 8:00 a.m. to 7:00 p.m

Learn More

Spa Pools
Access to our spa pools & amenities is only guaranteed for those with scheduled spa treatments and Club Floor guests.
Because The Spa Café & Fitness Center are closed, guests may bring in food or beverage items from any outlet on-property
only (no glass). However, food from outside the resort is prohibited in The Spa. Reminder, no glass or coolers are allowed
in the pool area.
Hours of operation:
Sunday – Thursday: 8:00 a.m. to 6:00 p.m.
Friday – Saturday: 8:00 a.m. to 7:00 p.m.
Pool & Fitness Center
The Sports Complex & Indoor Pool: Offering limited occupancy on a first-come-first-serve basis due to
social distancing and safety guidelines.

All visitors will have their temperature checked upon entering the Sports Complex.
Visitors in both indoor and outdoor areas, must wear cloth face coverings over the mouth and nose except
when strenuously exercising.

NOTE: Due to the required occupancy limits mentioned above, please be aware there could be wait times to enter.

Hours of operation: 6:00 AM – 8:00 PM daily; closed daily between 12:30 PM – 1:00 PM for cleaning.

Outdoor Pool:
Closing for the season on September 27th.
Offering limited occupancy on a first-come-first-serve basis due to social distancing and safety guidelines.
Hours of operation: 11:00 AM to 6:00 PM
Reminder, no glass or coolers are allowed in the pool area.

Spa Fitness Center: Offering limited occupancy on a first-come-first-serve basis for Spa guests to ensure social distancing
and safety guidelines. Inquire during your Spa visit.
Golf
Open. Book a tee time by calling (800) 438-5800
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.