Updated Hours & Amenities

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our hotels for your next stay.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the Covid response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

New cleaning and policies put in place include the following and are subject to change:

North Carolina Ordinance
Learn More
  • N.C. state mandates people (ages 5 and over) are required to wear a cloth face covering while indoors whether or not 6 feet of social distancing can be met.
Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
https://www.omnihotels.com/omni-safe-and-clean.
Parking & Transportation
Our new “Omni Safe & Clean” initiative encourages self-parking;
however, the Omni Grove Park Inn is offering valet services with enhanced cleaning measures.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Gingerbread
The National Gingerbread House Competition was conducted virtually this year without a public display of Gingerbread Houses on property.
However, the hotel launched a new blend of in-person and virtual activities so everyone can join in on the fun.
To learn more, visit omnihotels.com/gingerbread.
Dining
Sunset Terrace:
Offering dine-in service 7 days a week. Open for lunch 11:00 a.m. - 3:00 p.m. and dinner 4:30 p.m. - 10:00 p.m. Reservations are required. The Sunset Terrace is a weather permitting restaurant.

EDISON, craft ales + kitchen:
Offering dine-in service 7 days a week.
Open Monday - Thursday 4:00-10:00 p.m., Friday 4:00 – 11:00 p.m., Saturday 11:00 a.m. – 11:00 p.m. and Sunday 11:00 a.m. – 10:00 p.m.
Reservations are required.

Blue Ridge:
Breakfast Daily: 7:00 a.m. – 10:30 a.m.
Themed Dinners: Friday Night Seafood & Saturday Night Prime Rib, 4:30 p.m. – 9:00 p.m. 
Sunday Brunch: 12, noon – 2:30 p.m.
Reservations are required for dinners & brunch.

Offering Chef-inspired dine-in experience with panoramic views of the majestic Blue Ridge Mountains. Don’t miss our award-winning attendant-served buffet stations; Friday night Seafood, Saturday night Prime Rib and Sunday Brunch. It’s the perfect way to end any week.

The Marketplace:
Coffee shop and grab & go service is available during weekdays 6:30 a.m. – 9:00 p.m.
Vue 1913
Offering dine-in service Thursday - Sunday, 5:00 p.m. – 10:00 p.m.
Reservations are required.

Great Hall Bar
Featuring craft cocktails & small plates.
Offering dine-in dinner service 7 days a week, 11:00 a.m. – 11:00 p.m., last call is 10:45 p.m. and food service ends at 10:00 p.m.

Presidents Lounge
Featuring craft cocktails & small plates.
Offering dine-in dinner service Thursday - Sunday, 4:00 p.m. – 10:00 p.m.

Spa Cafe
Offering dine-in dinner service 7 days a week 11:00 a.m. – 6:00 p.m.
Food & beverage service will be available both in the Café and by the Outdoor Spa Whirlpool (last call at 5PM by the outdoor whirlpool daily).

The following outlets are temporarily closed:
Catering Events
Elaine's Dueling Piano Bar
In-Room Dining
Outdoor Pool
Cabana Bar & Grill
Seasons
The Spa
Offering limited service and treatment options in accordance with the limited capacity levels set by the CDC and N.C. State Government.

Due to an increase in demand, Spa appointments will only be available to overnight guests, at this time, to ensure safety and social distancing measures stay intact. Booking appointments in advance of your stay is recommended as services are offered based on availability. To check availability or to book an appointment, please call 1-800-438-5800

The Spa is closely adhering to stringent CDC personal care operational guidelines.
Because of this, guests can expect the following:
1) All visitors will be asked health screening questions when checking in to The Spa.
2) Cloth face coverings are required in all areas of The Spa.

Hours of operation:
Sunday – Thursday: 8:00 a.m. to 6:00 p.m.
Friday – Saturday: 8:00 a.m. to 7:00 p.m.

Learn More

Spa Pools
The men’s and women’s waterfall whirlpools will be closed for renovations from April 12, 2021 through early May 2021.
Access to our spa pools & amenities is only guaranteed for those with scheduled spa treatments or day passes.
Food from outside the resort is prohibited in The Spa.  
Hours of operation:
Sunday – Thursday: 8:00 a.m. to 6:00 p.m.
Friday – Saturday: 8:00 a.m. to 7:00 p.m.
Pool & Fitness Center
The Sports Complex & Indoor Pool: Offering limited occupancy on a first-come-first-serve basis due to
social distancing and safety guidelines.

All visitors will have their temperature checked upon entering the Sports Complex.
Visitors in both indoor and outdoor areas, must wear cloth face coverings over the mouth and nose at all times.

NOTE: Due to the required occupancy limits mentioned above, please be aware there could be wait times to enter.

Hours of operation: 6:00 AM – 8:00 PM daily; closed daily between 12:30 PM – 1:00 PM for cleaning.

Outdoor Pool:
Closed for the season as of September 27th.

Spa Fitness Center: Offering limited occupancy on a first-come-first-serve basis for Spa guests to ensure social distancing
and safety guidelines. Inquire during your Spa visit.
Golf
Open. Book a tee time by calling (800) 438-5800
Audio History Tour
The tour covers the history of E.W. Grove, the construction and early years of the resort, our Arts & Crafts
style furniture and some of our most notable guests. The tour lasts approximately 45 minutes and consists
of walking and long periods of standing. We recommend bringing your own earphones for the tour.
Please see the Concierge Desk if you require earphones and a complementary set will be provided. Adapters for
phones are available for purchase at the Marketplace.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.