We Have Missed You

We are excited to welcome you back to your hotels and resorts when you are ready and are committed to the health and safety of our guests and associates. At various times there may be changes in hours or service protocols related to our valet, housekeeping, dining and other facilities on property. We appreciate your patience and understanding during this time and to help you plan accordingly, below is what you can expect during your stay with us:

City Ordinances
Visit https://www.buncombecounty.org/ to view the current guidance related to COVID-19.
Omni's Safe & Clean Program
Learn more about this program and how we are keeping guests and associates safe.
Learn More 
Cancellation Policy
For information on our cancellation policies, review the rate rules and details when shopping packages and rates online.
Every guest room is thoroughly cleaned and disinfected prior to your arrival.
Throughout your stay, we will offer housekeeping services daily; however, if you wish to opt-out of this service, we will donate one meal for each day of your stay to Feeding America as part of our Say Goodnight to Hunger initiative. Guest room amenities will still be available for you by dialing “0” on your in-room phone should you decide to opt out of these services.
Guest Services
The guest arrival journey will provide a limited touch check-in process.
Parking & Transportation
The Omni Grove Park Inn is offering valet services with enhanced cleaning measures and self-parking.
Sunset Terrace:
Closed for the season

EDISON, craft ales + kitchen:
Offering dine-in service 7 days a week.
Sunday – Thursday, open 11:00 a.m. – 10:00 p.m.
Friday – Saturday, open 11:00 a.m. – 11:00 p.m.
Reservations are required.

Blue Ridge:
Breakfast Buffet Daily: 7:00 a.m. – 10:30 a.m.
Seasonal Lunch Buffet, Monday – Friday: 12, noon – 2:30 p.m.
Dinner Buffet Daily: 5:00 p.m. – 9:00 p.m.
Saturday & Sunday Brunch Buffet: 12, noon – 2:30 p.m.
Reservations are required for dinners & brunch.

Offering a Chef-inspired dine-in experience with panoramic views of the majestic Blue Ridge Mountains. Don’t miss our award-winning Friday night Seafood Buffet, Saturday night Prime Rib Buffet and phenomenal Sunday Brunch.
The Marketplace:
Coffee shop and grab & go service is available during weekdays 6:30 a.m. – 10:00 p.m.
Vue 1913
Open daily: 5:00 – 10:00 p.m.
Reservations are required.

Great Hall Bar
Featuring craft cocktails & small plates.
Offering dine-in dinner service 7 days a week, 11:00 a.m. – 11:00 p.m., last call is 10:45 p.m. and food service ends at 10:00 p.m.

Presidents Lounge
Featuring craft cocktails & small plates.
Offering dine-in dinner service: Daily 4:00 - 10:00 p.m.

Spa Cafe
Offering dine-in dinner service 7 days a week 11:00 a.m. – 6:00 p.m.
Food & beverage service will be available both in the Café and by the Outdoor Spa Whirlpool (last call at 5PM by the outdoor whirlpool daily).

Cabana Grill and Bar
Closed for the season. Will reopen May 20, 2022
Located at the Outdoor Pool.

Offering an ever changing collection of home accessories and uncommon gifts. Hours: Daily 10:00 a.m. – 6:00 p.m.

Elaine’s Dueling Piano Bar
Hours of operation: Thursday, Friday & Saturday 8:00 p.m. – 1:00 a.m

The Great Gingerbread House
Featuring house made hot chocolate and Highland Brewing Company’s Grove’s Gingerbread Ale. Open daily 11:00 a.m. – 8:00 p.m.

The following outlets are temporarily closed:
In-Room Dining
The Spa
Offering limited service and treatment options

Due to an increase in demand, Spa appointments will only be available to overnight guests. Booking appointments in advance of your stay is recommended as services are offered based on availability. To check availability or to book an appointment, please call 1-800-438-5800, between 9:00 a.m. and 6:00 p.m. EST.

Hours of operation:
Sunday – Thursday: 8:00 a.m. to 6:00 p.m.
Friday – Saturday: 8:00 a.m. to 7:00 p.m.
Learn More
Spa Pools
Access to our spa pools & amenities is only guaranteed for those with scheduled spa treatments or day passes.
Food from outside the resort is prohibited in The Spa.  
Hours of operation:
Sunday – Thursday: 8:00 a.m. to 6:00 p.m.
Friday – Saturday: 8:00 a.m. to 7:00 p.m.
Pool & Fitness Center
The Sports Complex & Indoor Pool:
Hours of operation:
The Sports Complex: Mon-Sat, 6:00 a.m. - 10:00 p.m.  | Sun, 7:00 a.m. - 10:00 p.m. 
Indoor pool (Housed in the Sports Complex): Closes daily at 9:30 p.m. 

Outdoor Pool:
Daily: 10am-8pm, weather permitting. Closing for the season October 3rd, 2021. Will reopen May 20th, 2022
Spa Fitness Center:
Hours of operation: Sunday: 7:00 a.m. to 10:00 p.m. & Monday – Saturday: 6:00 a.m. to 10:00 p.m.
Open. Book a tee time by calling (800) 438-5800.
Monday: Golf Pro Shop hours: 10:30 a.m. - 5:00 p.m. First tee time is 12:00 p.m.
Tuesday – Sunday: Golf Pro Shop hours: 9:00 a.m. - 5:00 p.m. First tee time is 10:00 a.m.
Audio History Tour
The tour covers the history of E.W. Grove, the construction and early years of the resort, our Arts & Crafts
style furniture and some of our most notable guests. The tour lasts approximately 45 minutes and consists
of walking and long periods of standing. We recommend bringing your own earphones for the tour.
Please see the Concierge Desk if you require earphones and a complementary set will be provided. Adapters for
phones are available for purchase at the Marketplace.