Omni Parker House
60 School Street
Boston, Massachusetts 02108

Parker House Policies

Lobby Seating Area

Check-in / Check-out Policy

Check-in Time: 4 PM | Check-out Time: 11 AM
Guests must be 21 years of age to rent a room.

Guests who check out prior to their expected departure date will be subject to an early departure fee equal to one night’s stay plus applicable taxes.

All guests with confirmed reservations must provide a valid credit card upon check-in and provide a government issued photo ID matching the name on the reservation. Credit card will be authorized for full room and tax in addition to a $75 per night hold for incidentals.

Cancelation AND Early Departure policy

Should you cancel within 3 days after 12 noon OR shorten your stay, a 1-night room and tax penalty will apply. Not applicable to Advance Purchase/pre-paid reservations

Destination Charge

A $30 per room daily fee plus tax includes:

  • Premier In-Room Wi-Fi
  • Bottled water upon request at the Front Desk
  • Local and Domestic Long Distance Phone Calls 
  • One rollaway per stay
  • Refrigerator and/or Microwave upon request
  • Digital Wall Street Journal and Hotel History Guide
  • Use of computer terminals located on the mezzanine of the hotel
  • Package handling and storage
  • “History of the Parker House”, digital version

Cash Paying Guests

Cash payments will only be accepted at time of check out.

Debit Card Policy

The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $75 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for your bank to process this back to your account.

Paying for Another Guests rRoom

If you would like to pay for another guests room, please contact the hotel at (617) 227-8600.

Smoking Policy

The hotel is non-smoking. It is up to the discretion of hotel management how much a guest may be charged for smoking on property.

Pet Policy

The Omni Parker House is a pet-friendly hotel. Guests must have a valid credit card on their reservation. The weight of the pet is not to exceed 25 pounds. A non-refundable cleaning fee of $125 will be charged per stay per room (not per pet). Up to two small pets allowed per guest room. Dogs and cats only are allowed. Extreme or wild animals are not authorized. In the event a dog begins to bark or is the cause of guest complaints then the guest will be asked to remove the pet. The pet must be placed in a carrier when housekeeping or engineering enters the room. The guest will be required to sign a document accepting complete financial responsibility for any damage caused by the pet. Guide dogs for the blind or otherwise disabled are exempt from the pet policy - there is no weight limit or pet fee.

Good Nights Rest Policy

To ensure the comfort and enjoyment of all our guests the hotel enforces a Good Night’s Rest Policy in our guestrooms. Only registered guests are permitted to enter guestroom elevators or guest rooms after 10:30 p.m. All guests must be registered at check in. If a disturbance is created as a result of a party or noise from a guest room all guests in the room will be asked to leave the hotel without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel.

Wellness Policy

Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

Guest Favorites

at Omni Parker House

Boston Cream Pie

Parker's Restaurant is home to the famous Boston Cream Pie. We can now deliver the homemade 8” pies right to your door.

Omni Kids Crew

Our youngest guests receive a fun-filled backpack plus milk and cookies delivered to their room!

View from Omni Boston Parker House

Suite Escape

Retreat to downtown Boston to experience 15% off luxury accommodations, breakfast, a welcome amenity and more.