Important information to know before your visit to The Mokara Spa
212 WEST CROCKETT STREET
SAN ANTONIO, TEXAS 78205
HOURS OF OPERATION
Spa: 8:00 a.m. – 8:00 p.m.
Salon: 8:00 a.m. – 8:00 p.m.
CANCELLATION & NO-SHOW POLICY
As a courtesy to all, we ask that a six-hour notice be given if you need to cancel or change your appointment. For a cancellation with less than a six-hour notification, guests will be charged 50 percent of the treatment fee, or $35 same day rescheduling fee. For no-show appointments, the full treatment fee will be charged. Spa packages are subject to 12 hours cancellation policy.
Allocate a minimum of 30 minutes prior to your treatment to allow yourself ample time to change and enjoy the facilities. Arriving late will only shorten the time available for your spa treatment. Remember, your treatment must end on time to prevent further delays, regardless of how late you start.
Specially designed by our Executive Chef, our spa cuisine is a delicious option to include with your spa treatments and packages. The varied menu features natural foods - fresh fish, poultry, fruits, vegetables as well as house made salads, dressings and soups. Our Mokara Spa guests will enjoy their healthy meal on the Rooftop Café.
SPA BOUTIQUE AND GIFTING SERVICE
To continue your treatment benefits, a comprehensive offering of home care products, including those recommended by your therapist, are available in the Mokara Spa Boutique on the lobby level of the Spa. We also have developed a fine selection of gift items so you can spoil yourself and loved ones back home.
Mokara gift bags are available to be delivered to your room. If you are unable to carry your purchase in your luggage, we can arrange for it to be sent via courier to your desired destination upon your request.
GIVE THE GIFT OF RELAXATION
Our Mokara Spa gift card is a thoughtful present for every occasion. Choose from any of our treatments and services or packages and programs to gift the opportunity of experiencing a truly memorable relaxation and rejuvenation.
BRIDAL & WEDDING PACKAGES
Bridal & Wedding packages at Mokara Spa are exclusively designed to satisfy the bride, groom and bridesmaids. Radiance and beauty await you on your special day.
MOKARA SPA PROGRAMS
Transform yourself with our Mokara Spa programs and discover the perfect combination for you and your body to deliver the best results for well-being and beauty. During your program, we will guide and support you to focus on experiencing your most healthy and light feeling body, radiating vitality, glowing skin and a peaceful mind.
*For more details contact our Spa Front Desk.
For more information and monthly special offers, visit the official Mokara Salon & Spa Site.
Massage Establishment #ME0773