The Omni King Edward Hotel
37 King Street East
Toronto, Ontario M5C 1 E9

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Toronto Hotel Policies

Find important information about your stay.

Hotel lobby

CHECK-IN /CHECK-OUT 

Check-in: 3:00 p.m./Check-out: Noon

CASH PAYING GUESTS

Guests paying in cash must pay their room charges and taxes in full with an additional $150 per day security deposit at the time of check-in.

PERSONAL CHECKS

We do not accept personal checks for payment.

EARLY DEPARTURE FEES

Any changes made to a reservation, including early departure will incur a charge of one night's room and taxes if the change is made within 24 hours of arrival.

GOOD NIGHT’S REST POLICY

To ensure the comfort and enjoyment of all our guests, The Omni King Edward Hotel enforces a Good Night's Rest Policy in our guest rooms. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check in. If a disturbance is created, as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel, without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel. 

SMOKING POLICY

The hotel is a non-smoking environment. If guests are smoking in-room, there will be an additional cleaning fee of $250.

WELLNESS POLICY

Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

Guest Favorites

at Omni King Edward Hotel

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Free WiFi with Loyalty Program

Enjoy complimentary perks and privileges as a member of the Select Guest® Loyalty Program.

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As you explore over six miles of trails, make sure to see Canada's only Giant Panda cubs.