Updated Policies & Services

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our resort for your next stay.

Due to the devastating impact of COVID-19, we have altered our hours of operation for the month of January. On Monday, January 18 and Sunday, January 24 we will close the resort at 3:00 p.m. We will reopen at Noon each Thursday.

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the COVID response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

New cleaning and policies put in place include the following and are tentative to change:

Virginia Executive Order 
Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
https://www.omnihotels.com/omni-safe-and-clean.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Hours for January 14-18
Dining
Martha's Market
Friday - Sunday: 6:30 a.m. - 5:00 p.m.
Monday: 6:30 a.m. - 2:00 p.m.
Coffee, tea and specialty drinks are available along with a variety of grab and go items.

Jefferson’s Bar
Thursday: 3:00 p.m. - 10:00 p.m.
Friday - Sunday: 11:30 a.m. - 10:00 p.m.

Jefferson's Restaurant
Thursday 5:30 p.m. - 8:00 p.m.
Friday - Sunday: Daily 5:30 p.m. - 9:00 p.m.
Dinner reservations available via OpenTable.

The Dining Room
Saturday - Monday: 7:00 a.m. - 10:00 a.m.

Kober's
Thursday Noon - 3:30 p.m.
Friday - Sunday: 11:00 a.m. - 7:30 p.m.
Monday: 11:00 a.m. - 3:30 p.m.

Lobby Bar
Friday - Sunday: 4:00 p.m. - 10:00 p.m.


Woody's and in-room dining are closed.
The Spa
Massages, Hanakasumi, facials, clarifying back treatment, manicures, pedicures and salon services.
Thursday: Noon - 5:00 p.m.
Friday - Sunday: 8:30 a.m. - 5:00 p.m.
Monday: 8:00 a.m. - Noon

Serenity Garden
Thursday: Noon - 5:00 p.m.
Friday - Sunday: 8:30 a.m. - 5:00 p.m.
Monday: 8:00 a.m. - Noon
The pool, River Reflexology Walk and Octagon Pool are available.

Fitness Center
Thursday - Sunday: 7:00 a.m. - 7:00 p.m.
Monday: 7:00 a.m. - 2:00 p.m.
Participants must see the Spa front desk for access. This allows us to control the number of
occupants in this area and remain in compliance with state guidelines.

Indoor Pool
Thursday - Sunday: 7:00 a.m. - 7:00 p.m.
Monday: 7:00 a.m. - 2:00 p.m. 
For use of the indoor pool, please see the spa front desk for access as occupancy is limited according to state guidelines.
Golf
The Old Course
Thursday - Sunday: 10:00 a.m. - 3:00 p.m.

The Cascades Course is closed for the season.
The Equestrian Center
Trail rides and private carriage rides
Weather permitting.
Thursday: Noon - 4:00 p.m.
Friday - Monday: 11:00 a.m. - 4:00 p.m.
The Shooting Club
Trap, skeet, five stand and sporting clays
Private lessons are available, but social distancing is required.
Thursday: Noon - 5:00 p.m.
Friday & Sunday: 9:00 a.m. - 5:00 p.m.
Monday: 9:00 a.m. - 2:00 p.m.

 

Snow Sports
Skiing, snowboarding and tubing

Mountain Lodge Rental Shop
Thursday: 11:30 a.m. - 5:00 p.m.
Friday - Monday: 8:30 a.m. - 5:00 p.m.

Lift Access
Thursday: Noon - 4:30 p.m.
Friday - Monday: 9:00 a.m. - 4:30 p.m.

Tubing
Thursday: 1:00 p.m. - 4:00 p.m.
Friday: 10:00 a.m. - 4:00 p.m.
Saturday & Sunday: 10:00 a.m. - 7:00 p.m.
Monday: 10:00 a.m. - 4:00 p.m.
Reservations required for tubing.

Mini snowmobiles will open soon.

 

Archery
Targets are spaced appropriately to allow for social distancing.
Thursday: 1:00 p.m.,  2:00 p.m. & 3:00 p.m.
Friday - Sunday: 10:00 a.m., 11:00 a.m., 1:00 p.m., 2:00 p.m. & 3:00 p.m.
Monday: 10:00 a.m., 11:00 a.m., 1:00 p.m., 2:00 p.m.
Mini Cascades Miniature Golf
Guests may be asked to start at specific intervals to allow for social distancing.
Thursday: Noon - 5:00 p.m.
Friday - Sunday: 10:00 a.m. - 5:00 p.m.
Monday: 10:00 a.m. - 2:00 p.m.
Putters and golf balls available at Allegheny Outfitters.
Bicycle Rental and Trail Use
Bicycle rentals are available.
Thursday: Noon - 5:00 p.m.
Friday - Sunday: 8:30 a.m. - 5:00 p.m.
Monday: 8:30 a.m. - 3:00 p.m.
The Homestead trail system is open for hiking or biking.
The trail system includes the North, South and Deerlick trails.
Cascades Gorge Hike
Reservations are recommended for the Cascades Gorge Hike.
Thursday: 1:00 p.m.
Friday - Sunday: 9:00 a.m. and 1:00 p.m.
Monday: 9:00 a.m.
Fly Fishing
Fishing passes and private fishing guides are available with advance reservations.
Tennis / Pickleball
Closed for the season.
Falconry
Closed for the season.
The Homestead S'mores Express
Tractor-led rides are available for groups of up to 12 people.
Thursday - Sunday: 5:00 p.m.
Allegheny Springs
Outdoor Pool
Thursday - Sunday: Noon - 8:00 p.m.
Monday: 10:00 a.m. - 3:00 p.m.

Allegheny Springs Bar
Friday - Sunday: 2:00 p.m. - 8:00 p.m.

Per state guidelines the use of hot tubs, saunas, splash pads, spray pools and interactive play features are not permitted.
Swimming pools can be open at 75% capacity for general recreation.
Ice Skating
The ice skating rink is located next to the outdoor pool at Allegheny Springs.
Thursday - Sunday: Noon - 8:00 p.m.
Monday: 10:00 a.m. - 3:00 p.m.
Reservations available in 75-minute sessions.
A 15-minute break will follow each session.
Retail Shops
Tower Shops
Thursday: Noon - 6:00 p.m.
Friday & Sunday: 10:00 a.m. - 6:00 p.m. 
Monday: 9:00 a.m. - 3:00 p.m.

1766 Logo Shop, The Homestead Market and First Lady
Thursday: Noon - 7:00 p.m.
Friday & Sunday: 8:00 a.m. - 7:00 p.m. 
Monday: 8:00 a.m. - 3:00 p.m.

DownTime

Family game area with arcade games, pool table and air hockey.
Thursday - Sunday: 11:30 a.m. - 10:00 p.m.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.