Updated Policies & Services

For COVID-19


We are grateful for your continued patronage and we look forward to welcoming you to our resort for your next stay.  

During this unprecedented time we have made changes as necessary to adhere to new policies put in place for each respective location. In addition to our original cleaning and operating standards, we are adding additional ways to meet guest expectations and strict cleaning guidelines. At various times there may be changes in operations to valet offerings, amenities, service protocols, etc. due to the nature of the COVID response. We appreciate your patience during this time as we maintain efforts to adhere to all measures put in place to ensure the safety of our guests and associates.

Please reach out to our family of Omni associates who can help answer any questions and ensure the most enjoyable stay.

New cleaning and policies put in place include the following and are tentative to change:

Virginia Executive Order 
LEARN MORE

Employees and patrons must maintain at least six feet of physical distancing between individuals who are not family members.
All employees and patrons over the age of five must wear a mask over their nose and mouth, except while eating or drinking.
No alcoholic beverage shall be sold, consumed, or possessed on premises between 12:00 a.m.-5:00 a.m. in any restaurant.
All public and private in-person gatherings of more than 50 individuals indoors and 100 individuals outdoors are prohibited.
Guest Services
The health and safety of our guests and associates has always been, and will always be, our top priority.
For more details on our new "Omni Safe & Clean" initiative, please visit Guest Services or
https://www.omnihotels.com/omni-safe-and-clean.
Housekeeping
For information on our new "Omni Safe & Clean" initiative, please visit https://www.omnihotels.com/omni-safe-and-clean
Hours of Operation
Dining
Martha's Market
Daily: 6:30 a.m. - 8:30 p.m.
Coffee, tea and a variety of grab and go items. Flatbread pizzas and salads available Friday and Saturday evenings.

Jefferson’s Bar
Friday & Saturday: 11:30 a.m. - 11:00 p.m.
Sunday - Thursday: 11:30 a.m. - 10:00 p.m.

Jefferson's Restaurant
Friday & Saturday: 5:30 p.m. - 10:00 p.m.
Sunday - Thursday: 5:30 p.m. - 9:00 p.m.
Dinner reservations available via OpenTable.

The Dining Room
Breakfast
Daily: 7:00 a.m. - 10:00 a.m.

Lobby Bar
Thursday - Saturday: 4:00 p.m. - 10:00 p.m.

Woody's
Lunch
Saturday: 11:30 a.m. - 2:30 p.m.

Dinner
Thursday, Friday & Saturday: 4:30 p.m. - 9:00 p.m.


Kober's, Rubino's and in-room dining are closed.

The Spa
Massages, Hanakasumi, classic European facials, clarifying back treatment, manicures and pedicures.
Daily: 9:00 a.m. - 5:00 p.m.

Serenity Garden
Daily: 9:00 a.m. - 4:30 p.m.
The pool, River Reflexology Walk and Octagon Pool are available.

Fitness Center
Daily: 7:00 a.m. - 7:00 p.m.
Participants must see the Spa front desk for access. This allows us to control the number of
occupants in this area and remain in compliance with state guidelines.

Indoor Pool
Daily: 7:00 a.m. - 7:00 p.m.
For use of the indoor pool, please see the spa front desk for access as occupancy is limited according to state guidelines.
Golf
The Old Course
Daily: first tee time at 8:00 a.m.
Weather permitting.
Closed for aeration April 26-28.

The Cascades
Thursday - Sunday: first tee time at 8:00 a.m.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Activities Experience Center
Daily 8:00 a.m. - 5:00 p.m.
Located in the South Parlor

 

The Equestrian Center
Trail rides and private carriage rides
Weather permitting. Reservations required.
Daily: 9:30 a.m. - 4:00 p.m.
The Equestrian Center is open to guests with advance reservations.

 

The Shooting Club
Trap, skeet, five stand and sporting clays
Private lessons are available, but social distancing is required.
Daily: 9:00 a.m. - 5:00 p.m.
Reservations required.

 

Snow Sports
Closed for the season

 

Archery
Targets are spaced appropriately to allow for social distancing.
Daily: 10:00 a.m., 11:00 a.m., 1:00 p.m., 2:00 p.m. & 3:00 p.m.
Mini Cascades Miniature Golf
Guests may be asked to start at specific intervals to allow for social distancing.
Daily: 10:00 a.m. - 5:00 p.m.
Bicycle Rental and Trail Use
Bicycle rentals are available.
Daily: 8:30 a.m. - 5:00 p.m.
The Homestead trail system is open for hiking or biking.
The trail system includes the North, South and Deerlick trails.
Cascades Gorge Hike
Reservations are recommended for the Cascades Gorge Hike.
Daily: 8:30 a.m. and 1:00 p.m.
Fly Fishing
Fishing passes and private fishing guides are available with advance reservations.
Tennis / Pickleball
Closed for the season.
Falconry
Monday - Saturday: See Falconry desk in the South Parlor for availability
The Homestead S'mores Express
Tractor-led rides are available for groups of up to 12 people.
Daily: 5:00 p.m.
Allegheny Springs
Now through Thursday, May 27
Daily: Noon - 8:00 p.m.
Per state guidelines the use of hot tubs, saunas, splash pads, spray pools and interactive play features are not permitted.
Swimming pools can be open at 75% capacity for general recreation.


Effective Friday, May 28:

The family pool will be open daily 9:00 a.m. - 9:00 p.m.
AM session: 9:00 a.m. - 1:00 p.m.
PM session: 1:30 p.m. - 5:30 p.m.
Evening session: 6:00 p.m. - 9:00 p.m.

The lazy river and water slides will be open daily 9:00 a.m. - 5:30 p.m.

Reservations are required for the AM and PM sessions. Evening sessions will be at a first come first serve basis.

The Lazy River Rubber Duck races will be held at 12:30 p.m. and 3:30 p.m. 

Cabanas may be booked for half or fully day beginning May 28, 2021.

Ice Skating
Closed for the season.
Retail Shops
Allegheny Outfitters, Seasons, Hobby Horse, William Flynn, Classic Bath
Thursday: Noon - 6:00 p.m.
Friday & Saturday: 10:00 a.m. - 8:00 p.m.
Sunday - Wednesday: 10:00 a.m. - 6:00 p.m.

1766 Logo Shop, The Homestead Market, Maybelle's and First Lady
Thursday: Noon - 7:00 p.m.
Friday & Saturday: 8:00 a.m. - 9:00 p.m.
Sunday - Wednesday: 8:00 a.m. - 7:00 p.m.

DownTime

Family game area with arcade games, pool table and air hockey.
Daily: 11:30 a.m. - 10:00 p.m.
Additional Cleanliness
For information on our new “Omni Safe & Clean” initiative, visit https://www.omnihotels.com/omni-safe-and-clean
Cancellation Policy
For information on our cancellation and flexible travel policies, visit our updated
Travel Advisory page at https://www.omnihotels.com/travel-advisory.